Leads Home Lending Servicing Operations strategy, outsourced servicing partners, and operational teams while building scalable processes that improve borrower experience, efficiency, compliance, and investor performance.
As the HMDA / Fair Lending Manager, you will own key elements of Upstart Bank’s Home Mortgage Disclosure Act compliance program, with a focus on data integrity, reporting, and second-line oversight.
Manage institutional capital relationships and funding transactions from structuring through execution, shape funding strategy, and help build scalable capital markets infrastructure while advising teams on investor sentiment and market.
Lead the ML Data Enablement organization, setting strategy and execution to accelerate data evaluation and production readiness while building reliable data infrastructure, quality frameworks, and clear ownership across ML data sources.
Build and operate shared reliability systems, observability capabilities, incident response tooling, and automation that help engineering teams improve production resilience and respond effectively to failures.
Research and evaluate machine learning and statistical approaches, run rigorous experiments, and turn findings into recommendations and production-ready improvements to models and products.
Leads product strategy and a team of product managers for credit decisioning and machine learning platforms, partnering with engineering and ML leaders to improve underwriting, model deployment, and experimentation.
Lead culturally relevant, platform-native art direction for organic social, taking concepts through execution while contributing creative craft to brand campaigns and directing photo and video productions.
Build and expand bank and credit union partnerships by identifying prospects, structuring complex lending deals, and aligning funding needs, risk appetite, and strategic priorities to grow capital across products.
Leads lifecycle marketing strategy and performance across a growing product portfolio, managing marketing leaders and partnering cross-functionally to drive customer engagement, revenue growth, and scalable customer experiences.
Own and scale paid social and video acquisition for Personal Loans, leading campaign strategy, creative and audience testing, agency execution, and performance optimization against growth and profitability goals.
Own and scale paid acquisition for emerging products, building the HELOC marketing engine from the ground up through hands-on media buying, experimentation, and optimization across search, social, display, and new channels.
Lead the engineering team and roadmap for a marketplace simulation platform, improving reliability, accuracy, and cost while expanding self-serve access and coverage across lending products.
Own the HELOC credit performance story by building portfolio analytics, automated monitoring, and recurring investor reporting, while shaping capital-partner deal strategy and explaining risk insights across teams.
Lead application security initiatives across products and engineering, from threat modeling and secure architecture reviews to preventative controls, vulnerability remediation, automation, and incident response.
Design and evolve scalable, real-time pricing systems that power lending decisions, owning complex projects and improving service reliability while translating modeling and business needs into durable software.
Set the technical vision and architecture for a cross-company pricing platform, leading the design of reliable, low-latency services that turn machine-learning underwriting outputs into pricing decisions across loan products.
Build and improve the machine learning and simulation platform powering model training, feature infrastructure, inference, deployment, and observability, while enabling ML and Finance teams to innovate faster.
Leads and develops mortgage underwriting teams, guides complex residential loan decisions, ensures alignment with credit policy and regulatory requirements, and partners across the business to improve underwriting quality and workflows.
Build and operate the services, automation, and developer tools engineers use to release software safely, improve deployment reliability and visibility, and make production workflows more predictable and self-service.
Own Payments product strategy and execution, improving payment success and borrower outcomes while building scalable platform capabilities that help teams across Upstart deliver better payment experiences.
Leads Borrower Success operations, managing internal leaders and vendor partners while improving borrower support across channels through stronger performance systems, operational controls, and cross-functional collaboration.
Own the strategy and evolution of the end-to-end credit conversion experience, reducing funnel friction and helping consumers find the right credit product through approval and funding.
The Affidavit Support Specialist prepares, reviews, and notarizes affidavits, ensuring compliance with contractual obligations and state regulations to support debt recovery efforts.
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