About the Role:
We’re looking for a Product Manager, Operations to help improve the systems, tools, and workflows that power Upgrade’s day-to-day operations. In this role, you’ll partner closely with Operations, Engineering, and Product teams to identify opportunities for automation, streamline internal processes, and deliver scalable solutions that improve efficiency and the customer experience.
You'll play a hands-on role in gathering business requirements, translating operational needs into technical specifications, coordinating cross-functional initiatives, and supporting projects from planning through implementation. You'll also help evaluate the impact of these initiatives through data and performance metrics.
This is a great opportunity for an analytical, technically curious Product Manager who enjoys solving complex problems, working with diverse stakeholders, and leveraging emerging technologies to drive meaningful business improvements.
This is a hybrid position based in our Phoenix office
What You’ll Do:
What We Look For:
What We Offer You:
Own Salesforce product direction for internal teams by translating business needs into prioritized features, guiding agile delivery, improving processes, and coordinating change management across product and technology groups.
Own day-to-day product execution across the roadmap, taking software features from discovery and requirements through launch and iteration while partnering with engineering, design, and cross-functional teams.
As an Associate Product Manager for Salesforce, you will manage stakeholder relationships, prioritize product features, and facilitate agile development processes to enhance business performance.
Own and improve the client onboarding and account management journey from sign-up through verification, approval, and first trade, balancing conversion, operational efficiency, security, and regulatory requirements.
Own delivery execution and backlog prioritization across internal applications and a client-facing shareholder portal, translating stakeholder needs into clear stories and coordinating teams to deliver measurable product value.
