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Head of Engineering, Enterprise AI

🕒 9 days ago
Platform EngineeringSoftware EngineeringMulti-tenant ArchitectureEnterprise AI
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📜 Description

  • Set architecture, reliability, and operating foundations for a model-agnostic, multi-tenant enterprise AI platform.
  • Build and lead the platform organization, hiring and developing talent across platform engineering, architecture, evaluation, and delivery.
  • Develop secure, observable, reliable deployment capabilities, including support for customer-controlled infrastructure.
  • Partner with architecture and delivery leaders to translate customer needs into platform priorities and support real-world deployments.
  • Productize the platform and establish standards for performance, security, observability, evaluation, and operational readiness.
  • Support client use cases and measure deployments against business and technical outcomes.

🛠️ Requirements

  • 15+ years in software engineering, including at least 5 years leading platform or infrastructure teams.
  • Experience shipping multi-tenant enterprise software and designing self-hosted or customer-controlled deployments.
  • Hands-on experience with LLM orchestration, evaluation, serving, and fine-tuning; must have written production code within the last two years.
  • Track record of turning an internal platform into an externally licensed or deployable product.
  • Deep knowledge of enterprise security, identity, and hosting, including work with regulated customers.
  • Proven ability to hire quickly and lead platform or infrastructure teams.
  • Experience building platforms in services or forward-deployed organizations, in financial services or another regulated industry, or supporting complex enterprise AI deployments is a plus.
Full job description

About Turing

Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com.

Role: Enterprise AI - Head of Platform Engineering
Location: Manhattan, New York City
Experience Level: 15+ years, including at least 5 years leading platform or infrastructure teams
Work Model: Hybrid, with three days per week in the office near Madison Square Park

Why Join Enterprise AI?

Enterprise AI is building the technical platform that enables enterprises to deploy advanced AI systems in production.

As Head of Platform Engineering, you will lead the technical platform team and help scale the organization as it moves from early platform development toward enterprise adoption. You will work closely with architecture and delivery leaders to establish the technical foundations, operating model, and product capabilities required to support demanding enterprise customers.

This is a high-ownership role for a technical leader who can build production-grade infrastructure, hire and develop a strong team, and help turn an internal platform into a reliable enterprise product.

As the Head of Platform Engineering, You Will

Build and Scale the Platform

Set the technical direction for a model-agnostic, multi-tenant enterprise AI platform and establish the architecture, reliability, and operating foundations required for scale.

Lead Platform Engineering

Build and lead a high-caliber platform organization. Hire quickly at a high bar, develop the team, and create clear ownership across platform engineering, architecture, evaluation, and delivery.

Enable Enterprise Deployment

Develop platform capabilities that support secure, observable, and reliable AI deployments across enterprise environments, including customer-controlled infrastructure where required.

Partner Across Architecture and Delivery

Work closely with architecture and delivery leaders to translate customer needs into platform priorities, establish clear technical seams, and ensure the platform supports real-world enterprise deployments.

Drive Productization

Help evolve the platform from an internal capability into a reliable, externally deployable enterprise product. Establish clear standards for performance, security, observability, evaluation, and operational readiness.

Demonstrate Customer Value

Partner with delivery teams to support client use cases and ensure that platform deployments are evaluated against measurable business and technical outcomes.

The Anti-Sell

Hands-on technical leadership: This is not a role for someone who has been on a pure management track for five or more years. You must have personally written production code within the last two years.

Enterprise-grade complexity: The platform must support multi-tenant enterprise software, secure deployments, customer-controlled environments, and demanding enterprise requirements.

High hiring and execution bar: You will be expected to hire quickly, maintain a high bar, and lead a growing platform organization while delivering against an ambitious product roadmap.

Security and regulatory accountability: The role requires deep experience with enterprise security, identity, and hosting, including experience working with regulated customers.

Breadth of experience: Candidates with a solely consumer or solely services background may not be a fit for this role.

Our Enterprise AI Platform Leaders Typically Have

Deep platform engineering experience: Typically 15+ years in software engineering, including at least five years leading platform or infrastructure teams that have shipped multi-tenant enterprise software.

Multi-tenant and self-hosted architecture expertise: Proven experience designing and operating platforms for enterprise customers, including self-hosted or customer-controlled deployments.

Hands-on LLM systems expertise: Direct experience with LLM orchestration, evaluation, serving, and fine-tuning, as well as the ability to contribute production code.

Productization experience: A track record of taking a platform from an internal tool to an externally licensed or deployable product.

Enterprise security and team leadership: Deep knowledge of enterprise security, identity, and hosting with regulated customers. You should also have a proven record of hiring quickly at a high bar and leading platform or infrastructure teams.

Top-Tier Candidates Will Have

  • Experience building or scaling a platform inside a services or forward-deployed organization.
  • Experience in financial services or another highly regulated industry.
  • Experience supporting enterprise AI deployments across complex customer environments.

Values

  • We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value.

  • We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection

  • We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.

Advantages of joining Turing

  • Work at the frontier of AI, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.

  • Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.

  • Bring frontier AI innovation to the enterprise, applying lessons learned from leading AI labs to solve real-world business challenges.

  • Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies.

  • Move at the pace of AI innovation, with the speed, ownership, and impact of a startup.

Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

For applicants from the European Union, please review Turing's GDPR notice here.

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