Vice President β Client Services
The Vice President β Client Services leads RPO service delivery teams, ensuring client satisfaction and financial performance across multiple accounts.
This role is for someone who delivers results across borders, time zones, and organizational boundaries. We are looking for a hands-on operator who personally drives complex international government engagements, not someone who operates only as a governance or advisory layer.
Tomorrow.io's Customer Delivery and Operations team sits at the center of the company, connecting the Government and Enterprise business units to the technical organization. We own the full lifecycle of customer programs, from pre-sale technical engagement through post-sale delivery and operational support. This role focuses on international government programs with national meteorological services, civil aviation authorities, defense organizations, disaster management agencies, and other public-sector entities across Asia, Latin America, the Pacific, and other regions.
You will own programs end to end. That means knowing the contract terms, technical requirements, acceptance criteria, local stakeholder map, partner dependencies, risks, and critical path. You will identify and resolve blockers early, close gaps between customer expectations and delivery, and maintain momentum across multiple markets at the same time.
You will join a small, high-output team in a fast-moving company where the operating model is still maturing. There is no large program office behind you. You will build the frameworks and processes needed to execute across regions and use them to keep programs moving.
If you have reached this point and you are super excited but not sure you check all the boxes - we still want to speak with you! Your passion is priceless. Other things can be learned.
This position requires access to technology that is controlled under U.S. export control laws and regulations. Accordingly, this position is restricted to U.S. citizens, permanent residents and protected individuals unless and until any required licenses are obtained.
Tomorrow.io is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Tomorrow.io participates in the E-Verify program in all US states, as required by law.
At tomorrow.io we have established a workplace culture that values fairness and equal opportunities and we believe it is crucial for fostering a positive and productive environment. Regularly reviewing and adjusting pay practices to align with legitimate drivers of pay, such as job level, geographic location, and performance, demonstrates a commitment to maintaining equity within the organization.This commitment to ongoing assessment and improvement is key to creating a workplace that is not only diverse and inclusive but also fair and just. Anticipated salary range for this role is $130-165k subject to local market and candidates skills and experience. Comprehensive health benefits, unlimited paid time off and other benefits included. Relocation assistance may be offered/available for certain roles.
Tomorrow.io is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at jobs@tomorrow.io
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About tomorrow.io:
Selected by TIME Magazine as one of the Top 100 Most Influential Companies in the World, Tomorrow.io is the world's leading Resilience Platformβ’. Combining next-generation space technology, advanced generative AI, and proprietary weather modeling, Tomorrow.io delivers unmatched forecasting and decision-making capabilities. Trusted by six of the top ten Fortune 500 companies, Tomorrow.io empowers organizations to proactively manage weather-related risks, opportunities, and enhance operational efficiency. From cutting-edge weather intelligence to real-time early warning systems, Tomorrow.io enables predictive, impact-based action for a safer, more resilient future. Learn more at Tomorrow.io.
Ethos: Our ethos guides us in everything we do - The people of Tomorrow are here to make an impact, they show true grit, and always put people first.
How we roll: We work in an βone officeβ environment. We believe that magic happens when people work together. Together also includes Zoom meetings, flexible hours and unlimited vacation days. Your success is achieved by your impact and deliveries and not by the hours you put in. We believe in transparency and directness, putting work before ego and empathy. We grow fast and move faster but we always see people first. Each person has their own career growth path for we believe that the only way for the company to grow is if you grow.
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