As a Community Manager, you'll design and implement programs that enhance customer engagement, support, and success within the Wiz community, fostering connections and feedback loops.
Community Philanthropy Manager, Direct Response
📜 Description
- Manage all aspects of integrated fundraising campaigns, including direct mail, email appeals, advertising, and social media fundraising.
- Create effective segmentation strategies to enhance donor participation and engagement.
- Lead project management of fundraising campaigns using Asana for cultivation, solicitation, and stewardship pieces.
- Oversee vendor management, including direct marketing agency and printing services.
- Demonstrate ethical business practices and a commitment to diversity and inclusion.
🛠️ Requirements
- 3-5 years of direct response marketing experience in an agency, nonprofit, or higher education.
- Deep knowledge of direct response marketing principles and proven fundraising success.
- Proficiency in direct marketing best practices, including A/B testing and writing fundraising appeals.
- Experience with digital tools for email marketing and SMS/mobile giving.
- Strong analytical skills and comfort with data segmentation.
- Familiarity with Google Docs, Sheets, and fundraising software (Salesforce preferred).
- Ability to develop HTML/emails and SMS messages using platforms like MailChimp.
Full job description
Role: Community Philanthropy Manager, Direct Response
Location: This role will be remote in the continental United States, Alaska, or Hawaii
Reports to: Vice President of Community Philanthropy
Classification: Exempt Full Time
Union Role? Yes
Starting Salary Range: $79,040- $87,360
Summary:
This role is responsible for providing direction and operational support for The Trevor Project’s annual integrated direct/digital fundraising campaign strategy as well as serving as the point of contact for the organization’s fundraising agency/vendor(s) of record. You will have primary responsibility for the implementation of all integrated direct/digital fundraising plans and have oversight and project management responsibility for all direct & digital appeals. You’ll work closely with the Individual Philanthropy, Development Operations, and the Marketing, Communications & Content Teams - ensuring alignment with organizational messages, supporting donor data management, and executing complex fundraising campaigns.
Roles and Responsibilities:
Be responsible for managing all aspects of Community Philanthropy’s integrated fundraising campaigns, to include direct mail, email appeals, advertising, search engine marketing, mobile fundraising, and social media fundraising
Create effective segmentation strategies that employ integrated direct/digital best practices and improve donor participation and engagement
Leads the project management (through Asana) of integrated direct/digital fundraising campaigns to produce cultivation, solicitation, and stewardship pieces including direct mail pieces, letters, emails, web, and other media pieces
Manage projects with vendors including direct marketing agency, printers, mail house, merge purge, etc.
Demonstrate fair, ethical, and equitable business practices
Learn eagerly, share knowledge appropriately, and improve continuously
Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
Work, communicate, and collaborate effectively with others
Demonstrate attention to detail and accuracy in all work
Demonstrate a commitment to fostering and maintaining an environment of diversity, inclusion, and belonging
Other relevant duties and responsibilities as assigned
Minimum Qualifications:
Previous direct response marketing experience at an agency, nonprofit, or higher education institution. At least 3-5 years experience in this area.
You have deep knowledge of both the art and science of direct response marketing and a proven track record as a fundraiser with individual gifts.
Proficiency in:
Proficiency in:
Direct marketing best practices including A/B testing; developing solid fundraising tests and controls and writing and editing fundraising appeals, for digital and print.
Prior experience using digital tools including email marketing and SMS/mobile giving platforms
Analytical with a high level of confidence working with data and developing data segmentation
Familiarity with using the Google platform including Google Docs, Sheets, and Presentations.
Keen understanding of the importance of data in direct marketing. Comfortable and swift with using Google Sheets and Microsoft Excel.
You have a strong facility with fundraising software (Salesforce preferred) and a broad understanding of donor acquisition, retention, digital giving, and moves management.
You have used and can develop HTML/emails and SMS messages in various platforms such as MailChimp and texting platforms.
Proficiency in spoken and written English
Similar jobs
Search more Community Manager jobsAs a User Community Manager, you will cultivate and moderate user communities on platforms like Reddit and Discord, transforming user feedback into actionable insights for internal teams.
Lead offline community activations and events in Turkey, focusing on local partnerships and content collaboration to drive user engagement and growth.
The Contract Community Editor & Strategist will enhance BuzzFeed Community by editing user-generated content, fostering creator relationships, and implementing digital publishing strategies.
As a Developer Community Manager, you will build and lead a vibrant developer community, fostering engagement and collaboration while ensuring the developer voice shapes product development.
