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Business Consultant

πŸ•’ 2 days ago
Business Process ConsultingServicenowServicenow SPMProcess Implementation
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πŸ“œ Description

  • Lead ServiceNow process implementation and improvement engagements.
  • Analyze business outcomes and priorities, then recommend strategies.
  • Provide technical guidance on a customized ServiceNow SPM instance.
  • Identify deviations from out-of-the-box configuration and best practices, and flag associated risks and issues.
  • Build customized reports and assess risks related to reporting requirements and configuration.

πŸ› οΈ Requirements

  • 5+ years of Business Process and Consulting experience.
  • Experience leading ServiceNow process implementation and improvement engagements.
  • Experience analyzing business outcomes and recommending strategies.
  • Demonstrated experience with Agile methodology.
  • Certifications: ITIL Foundation, ServiceNow System Administrator, NowCreate Certified, and ServiceNow Product Implementation Certified.
Full job description

Role: Senior Business Consultant

Employment: Contract - Inside IR35

Location: UK - Remote

Certifications: CSA, CAD, CIS: ITSM, SPM


Skills:

  • 5+ years of Business Process and Consulting experience, Demonstrated experience leading ServiceNow process implementation and improvement engagements. Proven experience analyzing and recommending strategies based on desired business outcomes and priorities, and associated industry experience
  • Demonstrated experience with Agile Methodology
  • ITIL Foundation Certification, ServiceNow System Admin, NowCreate Certified, ServiceNow Product Implementation Certified
  • Working on a customised instance of SPM, providing technical guidance to Customer and their chosen Dev Partner (offshore) on how to achieve business outcomes and highlighting where the requirements deviate from the OOTB configuration and best practices and flagging any associated risks and issues.
  • Reporting requirements - able to build customised reports , again calling out any associated risks with the requirements and configuration.

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