🕒 5 days ago
Own daily workplace operations and create a welcoming, reliable office experience by supporting Chimers, coordinating facilities and events, and improving processes as the New York City office grows.
Operations Associate
🕒 3 days ago
Google WorkspaceInvoice ProcessingVendor CoordinationContract Administration
📜 Description
- Process invoice approvals and route them accurately and promptly for payment.
- Coordinate vendor documentation, communications, and contract administration for site services.
- Maintain digital records of site activations and operational milestones; support data hygiene, workflow improvements, and reporting.
- Track inventory and manage purchase orders from initiation through receipt and reconciliation.
- Administer equipment return processes, including documentation and vendor coordination.
- Assist with customer onboarding and document procedures for a consistent experience.
🛠️ Requirements
- 2-4 years of experience in an operations, administrative, or back-office support role, preferably within clean energy, facilities management, or logistics.
- Strong organizational skills with a high attention to detail and a commitment to data accuracy.
- High proficiency with Google Workspace (Docs, Sheets, Drive, Gmail, Calendar).
- High attention to detail with the ability to manage records, maintain data hygiene, and run basic reports.
- Familiarity with purchase order workflows, inventory management systems, or procurement processes.
- Clear and professional communicator who can work cross-functionally with Finance, Sales, and Field Operations teams.
- Entrepreneurial mindset; comfortable in fast-moving ambiguous environments
- Familiarity with Salesforce or similar CRM platforms
✨ Benefits
- Comprehensive benefits package
- Performance-based incentives, where applicable
Full job description
About Terawatt Infrastructure
The once in a century transition to autonomous and electric vehicles is underway and will require a multi-trillion-dollar investment in energy and charging infrastructure, and the real estate to site it on. Terawatt is the leader in delivering large scale, turnkey charging solutions for companies rapidly deploying AV and EV fleets. Whether it’s an urban mobility hub, or a carefully located multi-fleet hub for semi-trucks, Terawatt brings the talent, capabilities, and capital to create reliable, cost-effective solutions for customers on the leading edge of the transition to the next generation of transport.
With a growing portfolio of sites across the US in urban hubs and along key logistics and transportation corridors. Terawatt is building the permanent transportation and logistics infrastructure of tomorrow through a robust combination of capital, real estate, development, and site operations solutions. The company develops, finances, owns, and operates charging solutions that take the cost and complexity out of electrifying fleets.
Our Values
Six core values guide how we work: commitments we make to each other. Our pace is set by a simple conviction: imperfect action beats perfect inaction, so we move with purpose, adapt without ego, and measure ourselves by progress rather than activity. Ownership travels with autonomy. Your name is on the work, and the best answer wins the conversation, wherever it lives. That candor works because of what surrounds it: people who show up with intention and have each other's back, tough on ideas and generous with people. Our customers feel this as reliability earned daily, every interaction treated as a chance to build something lasting. And underneath it all is why the work matters. The climate doesn't wait, and the stakes are also human: behind every checklist and every inspection is a person going home safely. We call it "This work has a heartbeat” — it's what the other five rest on.
Role Description
The Operations Associate plays a critical role in supporting the daily execution of Terawatt’s site operations, facilities management, and customer success initiatives. This role sits at the intersection of administrative excellence and field service support, ensuring that our internal systems and processes are maintained with high accuracy. You will be a key point of contact for vendor coordination and financial workflows, directly enabling the scalability of our EV charging network. This is an ideal role for someone who is developing in their career who is highly reliable, detail-oriented, and eager to gain exposure to how an EV infrastructure provider’s operations, facilities and field service teams operate.
Reporting directly to the Director of Operations, this role works in close collaboration with site and field operations teams.
Core Responsibilities
Facilities Management & Financial Support
Process and manage invoice approvals, ensuring accuracy and timely routing for payment through the appropriate accounting channels.
Coordinate documentation, communication, and contract administration with vendor managers for site-specific services.
Data Integrity
Maintain and update digital records to track new site activations and critical operational milestones.
Support sales and operations teams with data hygiene, workflow improvements, and custom report generation.
Field Service Support:
Track inventory, create and manage purchase orders from initiation through receipt and reconciliation, coordinating between site operations and accounting.
Administer Return Merchandise Authorization (RMA) processes, including all necessary documentation and vendor coordination for faulty equipment.
Customer Success Support
Assist with onboarding new customers.
Document onboarding procedures to ensure a consistent and scalable customer experience.
Minimum Qualifications
2-4 years of experience in an operations, administrative, or back-office support role, preferably within clean energy, facilities management, or logistics.
Strong organizational skills with a high attention to detail and a commitment to data accuracy.
High proficiency with Google Workspace (Docs, Sheets, Drive, Gmail, Calendar).
High attention to detail with the ability to manage records, maintain data hygiene, and run basic reports.
Familiarity with purchase order workflows, inventory management systems, or procurement processes.
Clear and professional communicator who can work cross-functionally with Finance, Sales, and Field Operations teams.
Preferred Qualifications
Entrepreneurial mindset; comfortable in fast-moving ambiguous environments
Familiarity with Salesforce or similar CRM platforms
Similar jobs
Search more Operations Manager jobs
Operations Specialist, Technical Services
🕒 3 days ago
MongoDB👥 10,000+ employees🏢 Software Development🤝 B2B
🕒 3 days ago
Drive global technical support operations by coordinating workforce schedules and handovers, improving workflows with automation and AI, and analyzing service KPIs to strengthen efficiency and customer experience.
📍 🇲🇽 Mexico City - Hybrid💼 Full-Time🥁 Junior⚒️ Operations Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Analista de Facilities Junior [Jundiaí/SP]
🕒 4 days ago
Sejaloccitane👥 1001 - 5000 employees🏢 Cosmetics
🕒 4 days ago
Analista de Facilities Junior responsável por apoiar rotinas administrativas, operacionais e financeiras, controlando materiais, prestadores, chamados, compras e notas fiscais para manter as operações do centro de distribuição organizadas.
🕒 4 days ago
Manage Guadalajara office operations, employee support, facilities, vendors, events, and administrative services while supervising reception staff and supporting a smooth, safe, and engaging workplace.
ANALISTA DESMOBILIZAÇÃO JR - VAGA EXCLUSIVA PARA PESSOAS COM DEFICIÊNCIA
🕒 4 days ago
Unidas👥 1001 - 5000 employees🏢 Financial Services
🕒 4 days ago
Monitora a desmobilização de veículos, acompanha indicadores de desempenho e coordena com transportadoras e clientes as etapas de preparação e conclusão dos serviços para venda.