Lead technical discovery, design tailored payment integrations, and support partner deals with demos and implementation guidance, while connecting commercial teams with Product and Engineering feedback.
Associate Solutions Engineer
๐ Description
- Build expertise in TeamViewerโs IT and DEX portfolio.
- Deliver customer-focused demos, workshops, and webinars, communicating technical and business value to varied audiences.
- Lead discovery, design customized solutions, and develop proposals, SOWs, and technical documentation.
- Guide proof-of-value, proof-of-concept, and pilot engagements; analyze results and recommend next steps.
- Partner with Sales throughout the sales cycle, including RFx responses.
- Collaborate with Product, Engineering, and Customer Success, and share industry and customer feedback.
๐ ๏ธ Requirements
- Bachelorโs degree in Computer Science, Information Systems, or equivalent experience
- 1-2 years in technical pre-sales, solutions engineering, or enterprise IT consulting
- Strong understanding of enterprise IT environments (endpoint management, remote connectivity, DEX)
- Experience with SaaS tools (RMM, ITSM, Asset Management, Observability)
- Hands-on experience with APIs, scripting, cloud, virtualization, and security
- Proven ability to engage C-level stakeholders and translate technical concepts into business value
- Strong communication, presentation, and documentation skills
- Willingness to travel up to 30%
โจ Benefits
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
- Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
- Public transport friendly offices
- Option to lease an e-bike (Germany only)
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time
Full job description
TeamViewer provides a leading Digital Workplace platform that connects people with technologyโenabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Own deep expertise in TeamViewerโs IT and DEX portfolio
Deliver tailored demos, workshops, and webinars aligned to customer needs
Communicate technical and business value to both technical and non-technical audiences
Lead discovery to understand customer challenges and objectives
Design and present customized solutions leveraging TeamViewer capabilities
Develop proposals, SOWs, and technical documentation
Lead POV/POC and pilot engagements, providing hands-on guidance
Analyze results and deliver actionable recommendations
Partner with Sales throughout the sales cycle, including RFx responses
Collaborate cross-functionally with Product, Engineering, and Customer Success
Stay current on industry trends and contribute feedback to product innovation
Requirements
Bachelorโs degree in Computer Science, Information Systems, or equivalent experience
1-2 years in technical pre-sales, solutions engineering, or enterprise IT consulting
Strong understanding of enterprise IT environments (endpoint management, remote connectivity, DEX)
Experience with SaaS tools (RMM, ITSM, Asset Management, Observability)
Hands-on experience with APIs, scripting, cloud, virtualization, and security
Proven ability to engage C-level stakeholders and translate technical concepts into business value
Strong communication, presentation, and documentation skills
Willingness to travel up to 30%
What we offer
Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Option to lease an e-bike (Germany only)
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
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