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We’re Sutherland and we are currently seeking enthusiastic and people-oriented professionals to join our dynamic team in supporting customers of one of our customers, a global giant in the streaming media and entertainment industry. If you are looking to build a fulfilling career and are confident you can build rapport with callers while sharing your love of movies, tv shows and animated stories, consider joining us now and growing with us in the future.
What we offer:
Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experience
We will provide all equipment, but to be successful when working from home, you must have the following:
Provide customer service support for credit line inquiries, onboarding, invoice management, and account receivables while ensuring effective communication and issue resolution.
As an English-speaking Customer Service Agent, you'll provide exceptional support to customers, handling bookings, inquiries, and complaints while ensuring a premium experience.
Your first two weeks at Squarespace will include mandatory virtual training from September 28th - October 9th. To be eligible for this role you will need to live in one of the following states: Delaware, Florida, Georgia, Kansas, Michigan,.
As a Customer Support Specialist, you'll provide front-line technical support, troubleshoot software issues, and ensure customer satisfaction through effective problem resolution.
As a Customer Support Agent, you will respond to emergency calls, coordinate roadside assistance, and track stolen vehicles, ensuring customer satisfaction and safety.
