Can people hear you smiling over the phone? Do you know how to turn someone’s day around, no matter how down or frustrated they are? Are you the go-to person, among your friends and family, for help with mobile devices and streaming technology?
Join Us.
We’re Sutherland and we're hiring Customer Service Representatives to provide outstanding and personal support to customers of one of our customers, an exciting streaming service that hosts some of the best content out there. This is a remote, work from home position.
As a Customer Service Representative, you will provide inbound customer care, primarily over the phone and email. You'll bring your expertise in streaming support to deliver exceptional customer service and solutions to resolve billing issues, troubleshoot errors and concerns, and guide customers to the products and services that will best meet their entertainment needs.
This is the job for you if:
What we offer:
We will provide equipment, however to work from home, you must have:
This job is open only to residents of Canada, and you must be authorized to work in Canada in order to be considered for employment.
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