🕒 3 days ago
Handle customer and delivery-client inquiries, support drivers during routes, and help ensure orders are claimed promptly while working independently and with the customer care team.
Customer Service Representative - Temporary
🕒 3 days ago
📍 🇨🇦 Bathurst - Remote🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required⏳ Temporary/Contract
Customer ServiceVerbal CommunicationWritten CommunicationActive Listening
📜 Description
- Respond to incoming calls from families and schools participating in the scholarship program.
- Answer student inquiries and questions about scholarship applications and funding status.
- Resolve callers’ questions and help ensure they are satisfied and students are registered.
- Use active listening and probing questions to identify needs and provide solutions.
🛠️ Requirements
- Excellent verbal and written communication skills; strong multitasking abilities
- Fluency in English
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.
✨ Benefits
- Equipment provided.
Full job description
Company Description
Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?
Join Us.
Temporary position until April 3, 2027.
Job Description
In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.
We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.
Qualifications
- Excellent verbal and written communication skills; strong multitasking abilities
- Fluency in English
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.
Additional Information
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