🕒 7 days ago
Leads account management and customer launch teams to grow revenue across existing employer accounts, drive product adoption and renewals, and deliver successful launches across the customer lifecycle.
Group Account Director
🕒 13 days ago
Account StrategyPortfolio ManagementRevenue GrowthClient Retention
📜 Description
- Own portfolio performance across revenue, retention, and delivery quality.
- Guide account strategy and align it with business goals.
- Lead and coach Account Directors and Senior Account Managers.
- Improve forecasting accuracy, deal quality, and commercial rigor.
- Resolve systemic delivery, resourcing, and operational challenges.
- Build executive client relationships and address high-risk situations and strategic opportunities.
🛠️ Requirements
- 12–18+ years of experience in agency, consulting, or client services leadership roles.
- Proven ownership of portfolio-level revenue, retention, and growth.
- Experience managing and developing senior account leaders.
- Strong commercial acumen, including forecasting, deal structuring, and margin management.
- Ability to operate at both strategic and operational levels across multiple accounts.
- Strong executive communication skills with experience managing senior stakeholders.
- Experience identifying and resolving systemic operational challenges.
- Data-driven mindset with the ability to translate insights into action.
- Ability to influence cross-functional teams without direct authority.
- Strong judgment in high-stakes client and business situations.
Full job description
Superside is hiring a Group Account Director to lead one of our biggest enterprise accounts and ensure consistent delivery excellence at scale. You’ll operate at a portfolio level, guiding account strategy, strengthening commercial performance, and supporting account leaders to deliver high-quality, scalable outcomes.
Reporting to the General Manager, this role focuses on driving retention, growth, and operational rigor across multiple accounts while building strong executive relationships and a high-performing account leadership bench.
What you'll do
What you'll need to succeed
-
12–18+ years of experience in agency, consulting, or client services leadership roles.
-
Proven ownership of portfolio-level revenue, retention, and growth.
-
Experience managing and developing senior account leaders.
-
Strong commercial acumen, including forecasting, deal structuring, and margin management.
-
Ability to operate at both strategic and operational levels across multiple accounts.
-
Strong executive communication skills with experience managing senior stakeholders.
-
Experience identifying and resolving systemic operational challenges.
-
Data-driven mindset with the ability to translate insights into action.
-
Ability to influence cross-functional teams without direct authority.
-
Strong judgment in high-stakes client and business situations.
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