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Standards & Enforcement Specialist

🕒 2 days ago
Trust & SafetyContent ModerationComplianceZendesk

📜 Description

  • Work the S&E queues day to day: spam and abuse reports, suspension appeals, publication appeals, account deletion requests, and user-reported policy violations.
  • Handle appeals with care: check the original enforcement decision, weigh new context, and write a clear outcome for the user.
  • Handle legal-adjacent tickets from SOPs; DMCA, trademark, NCII, data-subject requests, and LE requests, knowing when to resolve and when to escalate.
  • Maintain the Zendesk setup for views, macros, triggers, automations, and SLAs.
  • Use AI tools to improve ticket review efficiency and continuously enhance SOPs and decision trees.
  • Report on volume, SLAs, and backlog, analyzing data as needed.

🛠️ Requirements

  • Deeper experience with any of: privacy requests (GDPR/CCPA), DMCA/IP complaints, law enforcement requests, or regulatory correspondence.
  • Familiarity with DSA/OSA transparency reporting obligations and experience turning regulatory requirements into operational or system requirements.
  • Experience working with engineers to ship internal tooling or reports.
SpaceX

Supervisor, Environmental Health & Safety (AI Supercomputer) - Memphis

SpaceX👥 10,000+ employees🏢 Aviation And Aerospace Component Manufacturing🤝 B2B
🕒 yesterday

The role of the EHS Supervisor is to lead the EHS technicians in all work efforts related to implementation of SpaceX’s EHS programs, as assigned by the EHS Manager.

Environmental Health And Safety (ehs)Team ManagementComplianceMicrosoft Office
ZoomInfo

Workplace Experience Specialist I

ZoomInfo👥 10,000+ employees🏢 Software Development🤝 B2B
🔥 12 hours ago

As a Workplace Experience Specialist I, you will manage day-to-day office operations, coordinate employee transportation, and support workplace logistics to ensure a vibrant work environment.

Facilities ManagementOffice AdministrationEmployee TransportationLogistics Coordination
Blackbirdhealth

Provider Capacity & Scheduling Specialist

Blackbirdhealth👥 51 - 200 employees🏢 Mental Health Care
🕒 yesterday

The Provider Capacity & Scheduling Specialist will manage provider schedules and capacity, ensuring alignment with patient demand and operational priorities in a growing healthcare environment.

Provider SchedulingCapacity ManagementHealthcare OperationsGoogle Sheets
Stripe

Payments Fraud Investigator

Stripe👥 10,000+ employees🏢 Technology, Information And Internet🤝 B2B
🕒 yesterday

As a Payments Fraud Investigator, you will safeguard the financial ecosystem by investigating high-risk accounts and enhancing fraud detection strategies.

Fraud InvestigationData AnalysisRisk ManagementCross-functional Collaboration
Stripe

Fraud Patterns Analyst

Stripe👥 10,000+ employees🏢 Technology, Information And Internet🤝 B2B
🕒 yesterday

The Risk Operations team is looking for an experienced fraud analyst to join an industry-leading global fraud operations team. This position is responsible for writing and maintaining fraud rulesets to prevent transaction fraud, conducting.

SQLData AnalysisFraud RulesetsData Visualization

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