Technical Customer Success Manager - EMEA
As a Technical Customer Success Manager, you'll engage with 25-40 high-value customers, ensuring their retention and success through technical support and relationship building.
Join the Alliance: Your Expertise, Our Global Impact
Sport Alliance builds the technology powering fitness and wellness businesses worldwide — from management platforms and payment solutions to member-facing applications. As we scale globally, we're looking for a leader who thrives on ownership and brings expertise to complex, cross-market challenges.
As VP Onboarding, you own our global onboarding function. You set the standards, playbooks, and quality bar every market delivers against, and lead onboarding teams across Australia, the USA, Germany, and Poland. You don't run individual implementations — you build the structure, the leaders, and the processes that make customer go-live fast and predictable at scale.
Benefits package – private medical care and a sports card to support your health and well-being
Access to Udemy Business – boost your skills with thousands of high-quality online courses
Flexible work model – work fully remotely or combine it with on-site collaboration at our modern office in Warsaw
Flexible Working Hours – adjust your schedule to fit your lifestyle
Unique experience in the Fitness and SaaS industry – join a market-leading company in a dynamic, fast-growing industry
International team – work alongside talented colleagues from around the world in a diverse and inclusive environment
Unforgettable company events – take part in engaging team-building activities and memorable celebrations
As a Technical Customer Success Manager, you'll engage with 25-40 high-value customers, ensuring their retention and success through technical support and relationship building.
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