Live In Care Professional
Homeinsteadcare👥 201 - 500 employees🏢 Hospital & Health Care
As a Live-In Care Professional, you will provide essential care and companionship to clients in their homes, ensuring their comfort and independence.
Skilled Intake Specialist - Healthcare
📅 Jul 8
Patient CommunicationInsurance VerificationMedical TerminologyHIPAA Compliance
📜 Description
- Handle inbound and outbound calls, emails, and chats for healthcare-related inquiries
- Guide patients through the intake process with clarity, empathy, and professionalism
- Coordinate with internal teams to ensure seamless patient transitions and follow-throughs
- Accurately document all interactions and maintain compliance with healthcare standards
- Resolve concerns promptly while maintaining a high standard of patient care
🛠️ Requirements
- 3+ years of experience in a healthcare, medical, or call center environment (Required)
- Detail-oriented and accurate, especially when it comes to sensitive patient information
- Comfortable navigating multiple systems and managing high call volumes
- HIPAA-aware and committed to confidentiality and compliance
- Flexible with shifting schedules and reliable in a fully remote setup
- Stable internet connection with at least 100 Mbps postpaid
- Laptop/Computer Specs: (at least 16GB RAM and Intel i5 core processor equivalent or up)
- Noise-Cancelling Headset
- Dual Monitor is mandatory
- Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup
✨ Benefits
- Special birthday leave
- Paid vacation leave
- Gather accurate patient information and verify insurance coverage and eligibility
Full job description
WHAT YOU'LL OWN
- Handle inbound and outbound calls, emails, and chats for healthcare-related inquiries
- Gather accurate patient information and verify insurance coverage and eligibility
- Guide patients through the intake process with clarity, empathy, and professionalism
- Coordinate with internal teams to ensure seamless patient transitions and follow-throughs
- Accurately document all interactions and maintain compliance with healthcare standards
- Resolve concerns promptly while maintaining a high standard of patient care
WHO YOU ARE
- 3+ years of experience in a healthcare, medical, or call center environment (Required)
- Knowledgeable in medical terminology, insurance verification, or prior authorization is a strong plus
- A compassionate communicator — you make people feel safe and well-taken-care-of
- Detail-oriented and accurate, especially when it comes to sensitive patient information
- Comfortable navigating multiple systems and managing high call volumes
- HIPAA-aware and committed to confidentiality and compliance
- Flexible with shifting schedules and reliable in a fully remote setup
WHAT WE OFFER
- Full-time remote work with a complete WFH support program
- Maxicare HMO + PhilHealth coverage from day one
- SIL, PTO, and a special birthday leave
- Paid vacation leave
- Zero-interest employee loan program
- Performance bonuses and merit-based recognition
- Monthly Gen Pow-Wows and team engagement events with prizes
- Arvios Leadership Development Academy and workshop programs
- Monthly 1-on-1 touchbase calls with your HR partner
HOME OFFICE REQUIREMENTS (MUST PROVIDE SCREENSHOT)
- Stable internet connection with at least 100 Mbps postpaid
- Laptop/Computer Specs: (at least 16GB RAM and Intel i5 core processor equivalent or up)
- Noise-Cancelling Headset
- Dual Monitor is mandatory
- Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup
Similar jobs
GI- Advanced Practice Provider
Oshihealth👥 51 - 200 employees🏢 Health Care
As a GI Expert Nurse Practitioner, you'll provide high-quality virtual gastrointestinal care, collaborating with a multidisciplinary team to improve patient outcomes for complex digestive conditions.
Third-Party Risk Management Analyst
Samsara👥 1001 - 5000 employees🏢 Computer Software
As a Third-Party Risk Management Analyst, you will lead security risk assessments for vendors, ensuring compliance with security standards and managing the entire vendor lifecycle.
Applied Behavior Analysis (ABA) - Faculty
Covista👥 1001 - 5000 employees🏢 Education Management
Contributing faculty members at Walden University educate students by utilizing online technology and resources, ensuring timely communication and feedback in a respectful learning environment.
Maternal Child Didactic Visiting Professor (part-time/remote)
Covista👥 1001 - 5000 employees🏢 Education Management
As a Part-Time Visiting Professor, you will inspire nursing students by implementing curriculum and providing clinical supervision while fostering their educational and career goals.