Coordinator Digital (m/f/d) - Bilingual (German, English & Spanish)
As a Coordinator Digital, you will manage customer inquiries, assist with vehicle rentals, and provide technical support while collaborating with international teams.
Are you passionate about customer service and mobility solutions? Would you like to be part of a new and dynamic team in a remote environment? At SIXT, we are creating a new department dedicated to providing premium solutions to our customers internationally. We are looking for motivated and enthusiastic individuals ready to take on new challenges. Our goal is to offer continuous support and resolve any issues that arise for our customers, 24/7
YOUR ROLE AT SIXT
YOUR SKILLS MATTER
WHAT WE OFFER
At SIXT, we use artificial intelligence tools in our recruitment processes. The first phase of the process is a phone call made by Clara, our AI assistant, designed to offer you an agile and flexible experience from the very first contact. If you are unable to answer the call at the time it comes in, you can suggest an alternative time to Clara. If you would prefer this call to be handled by a member of our team, you can also request this directly when Clara contacts you.
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
As a Coordinator Digital, you will manage customer inquiries, assist with vehicle rentals, and provide technical support while collaborating with international teams.
As a Customer Care Associate, you will guide providers and patients through their experience on Headway, resolving inquiries and enhancing customer satisfaction.
As a Customer Support Team Leader, you will lead a high-performing team to ensure exceptional customer support while fostering collaboration and continuous improvement.
As an Expert Service Client, you will enhance customer experiences by providing personalized support, ensuring smooth transactions, and building lasting relationships.
The Adoption Consultant drives customer satisfaction and growth by ensuring effective platform adoption and maintaining strong relationships across a high volume of accounts.