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Enterprise Account Manager

📅 Mar 5
Enterprise Account ManagementB2B SaaS SalesRevenue RetentionExpansion ARR
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📜 Description

  • Manage enterprise accounts and drive revenue retention and expansion targets.
  • Identify and close upsell and cross-sell opportunities across the Order-to-Cash product suite.
  • Develop account plans aligned with customer priorities and business outcomes.
  • Own renewals and expansions from discovery through negotiation and contract execution.
  • Lead executive business reviews with finance leaders to demonstrate ROI and identify growth opportunities.
  • Partner with Customer Success, maintain Salesforce pipeline and forecasts, and share customer insights internally.

🛠️ Requirements

  • 3–6 years of B2B SaaS account management or sales experience, ideally in enterprise or mid-market segments.
  • Track record of meeting or exceeding revenue retention and expansion targets.
  • Experience in FinTech, ERP, finance automation, or adjacent enterprise software; Order-to-Cash or Accounts Receivable familiarity is a plus.
  • Confidence engaging C-suite stakeholders, including CFOs and Finance Directors.
  • Commercial acumen and experience structuring and closing multi-year SaaS contracts.
  • Proficiency with Salesforce or an equivalent CRM.
  • Strong communication, stakeholder management, and collaborative customer-first approach.

✨ Benefits

  • Medical coverage
  • Life insurance
  • 401k matching
  • Wellness programs
  • Competitive paid holidays
  • Public holidays
  • Learning and mentorship programs
  • Advancement support
Full job description

We are looking for a commercially driven Enterprise Account Manager to support Sidetrade's continued growth across our enterprise client base. You will play a critical role in retaining and expanding revenue within a portfolio of large, multinational accounts, acting as a trusted advisor to Finance and Order-to-Cash leaders across EMEA and beyond.

About Sidetrade

Sidetrade (Euronext Growth: ALBFR.PA) is an AI-native company dedicated to Order-to-Cash (O2C). Its platform combines O2C applications, autonomous AI agents, and Aimie IQ, an intelligent natural-language interface that helps multinationals accelerate their cash generation, all built on SAFE, the Sidetrade Agentic Framework for Enterprise. Sidetrade operates the world's largest proprietary O2C Data Lake, built on $9 trillion in B2B transactions and millions of buying companies. We use this data to train specialized AI models that monitor, analyze, decide, and act autonomously throughout the O2C cycle. Sidetrade supports companies in 85 countries with 450 employees across Europe, North America, and Asia-Pacific.

We’re proud of our 38 nationalities, and these diverse perspectives drive our innovation, one-team culture, and customer-first mindset. Sidetrade has been positioned as a Gartner® Magic Quadrant™ Leadersince 2022. We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us.

Curious about Sidetrade? Catch Aimie in motion: Aimie Video

Requirements

What you will do:

  • Manage and grow a portfolio of enterprise accounts, driving net revenue retention and expansion ARR targets across Sidetrade's Order-to-Cash platform.
  • Identify and close upsell and cross-sell opportunities across the full product suite, including cash collection, CashApps, Augmented Invoice, and Aimie agentic AI modules.
  • Build and execute tailored account plans that connect Sidetrade's roadmap to each customer's business outcomes and strategic priorities.
  • Own the full renewal and expansion cycle — from discovery to commercial negotiation and contract execution.
  • Lead Executive Business Reviews (EBRs) with CFOs, VPs of Finance, and O2C Directors to demonstrate ROI and identify growth opportunities.
  • Partner closely with the Customer Success team to ensure strong product adoption, smooth delivery, and high customer satisfaction.
  • Maintain rigorous CRM hygiene in Salesforce, contributing to accurate pipeline management and revenue forecasting.
  • Represent the voice of the customer internally, sharing insights that shape product roadmap and go-to-market strategy.

What you will bring:

  • 3–6 years of B2B SaaS account management or sales experience, ideally within enterprise or mid-market segments.
  • A proven track record of meeting or exceeding revenue retention and expansion targets.
  • Experience in FinTech, ERP, Finance Automation, or adjacent enterprise software markets — familiarity with Order-to-Cash or Accounts Receivable processes is a strong plus.
  • Executive presence and confidence engaging with C-suite stakeholders, including CFOs and Finance Directors.
  • Strong commercial acumen with experience structuring and closing multi-year SaaS contracts.
  • Proficiency with Salesforce or equivalent CRM platforms.
  • A collaborative, customer-first mindset with excellent communication and stakeholder management skills.

Benefits

  • Full remote - Work from home
  • Health & wellness – medical coverage, life insurance, 401k matching and other wellness programs
  • Time off – competitive paid holidays plus public holidays
  • Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement support

Because when you thrive, we all succeed!

We’re committed to providing a welcoming and inclusive experience for every candidate If you need any accommodation during the hiring process, just let us know.

Agencies

We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HR won’t be subject to fees.

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