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Expansion Account Executive, SMB

🕒 yesterday
SalesCustomer Relationship Management (crm)SaaSUpselling

📜 Description

  • Build and maintain a pipeline of high-quality opportunities within our SMB customer base
  • Define and execute new sales strategies to effectively showcase the impact Shopmonkey can make in customers' lives
  • Identify areas of the software that customers are engaging in, driving deeper adoption and upselling additional products and services
  • Communicate accurate and realistic forecast information to the management team by ensuring effective CRM and payment processing platform management
  • Learn tried and true SaaS sales strategies and the full product suite
  • Empathize with customers to understand their needs and recommend customized solutions

🛠️ Requirements

  • 2+ years of sales experience, preferably at a technology company, with a track record of top performance
  • Experience managing month-to-month and multi-annual contracts with multiple products in use
  • Ability to understand Shopmonkey's technology platform and build meaningful relationships with customers
  • Aptitude to operate in a highly ambiguous and fast-paced environment
  • Superior verbal and written communication skills with charisma, empathy, humility, and humor
  • Thirst for personal growth and a team player mentality
  • Willingness to travel 20-30% for onsite client visits

Benefits

  • 💪🏼 Health & Wellness
  • Employee assistance program
  • Reimbursement for a personal health and wellness membership
  • Generous parental leave
  • ✈️ Time Off
  • 11 paid holidays
  • Flexible time off - take the time off you need!

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