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Lending Services Specialist at the heart of the action | SEB, Vilnius

🕒 26 days ago
Business OperationsCustomer CommunicationProcess ImprovementMicrosoft Office

📜 Description

  • Carry out assigned tasks to ensure daily operations run smoothly.
  • Answer requests from internal colleagues, customers, and stakeholders.
  • Drive continuous improvements in service delivery.
  • Communicate effectively with customers and partners.
  • Apply rules to unique situations while maintaining product knowledge.

🛠️ Requirements

  • A self-driven, positive, and open-minded attitude
  • Strong motivation to develop within a corporate environment
  • A growth mindset and eagerness to take on new challenges
  • Good time management skills and a responsible approach to tasks
  • Proficiency in English, both written and spoken
  • An interest in Intelligence Automation is a plus: Data analysis and AI knowledge
  • Good knowledge with Microsoft Office tools

Benefits

  • Access to extensive training and development programmes
  • A healthy work-life balance in an inclusive, welcoming culture
  • Competitive compensation and access to SEB’s staff banking benefits, including health insurance and pension savings
  • International career opportunities and exposure to a global working environment
Full job description
Join us as a Business Services Specialist and contribute to delivering over 500 million transactions annually for our customers. There is no better place to learn what it means to work in a global bank than here, at the heart of the action.
About the role:
As a Business Services Specialist, you will play a key role in ensuring the daily operations run smoothly by following established processes and meeting service targets. Responsibilities include updating work instructions, sharing expertise to support a learning culture, driving continuous improvements, and actively contributing to projects. The role also involves effective communication with customers and partners, applying rules to unique situations, and maintaining strong knowledge of products, processes, and IT systems.
Do you want to be a part of SEB? Welcome to join our inspiring culture and dedicated team of 1700 professionals. Our office offers both work and leisure areas, including a gym, library, game room, roof terrace, and more.   Click here to read all about it: https://www.seb.lt/en/gs   We are looking forward to your application by September 30, 2026. Since we select candidates continuously, feel free to send in your application before the deadline.    Learn more about working at SEB here: https://sebgroup.com/career    It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.   #GSV

As a Business Services Specialist, you will be responsible for:

  • Carrying out assigned tasks to ensure that the daily operations of the bank's financial services run smoothly and in accordance with both internal procedures and external regulations
  • Answering requests / questions from internal colleagues, customers and other stakeholders related to the daily business 
  • Ensuring that we don’t miss out on opportunities to grow and innovate our service delivery
  • To thrive in this role, we believe you have:

  • A self-driven, positive, and open-minded attitude
  • Strong motivation to develop within a corporate environment
  • A growth mindset and eagerness to take on new challenges
  • Good time management skills and a responsible approach to tasks
  • Proficiency in English, both written and spoken
  • An interest in Intelligence Automation is a plus: Data analysis and AI knowledge
  • Good knowledge with Microsoft Office tools
  • What we offer:

  • Access to extensive training and development programmes
  • A healthy work-life balance in an inclusive, welcoming culture
  • Competitive compensation and access to SEB’s staff banking benefits, including health insurance and pension savings
  • International career opportunities and exposure to a global working environment
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