Own the commercial relationship and customer success for 50 to 100 mid-market accounts, driving value and expansion in AI-native experiences.
VIP Account manager with English and Spanish
📜 Description
- Proactively contact prospective and existing VIP clients through calls, written communication, and CRM tools.
- Promote products and services to high-value clients and convert leads into long-term customers.
- Build trusted, long-term client relationships and deliver premium service.
- Develop initiatives to improve client satisfaction and retention.
- Monitor client activity and identify opportunities for growth and engagement.
- Record client interactions accurately in the CRM system.
🛠️ Requirements
- English proficiency at B2 level or higher;
- Native or bilingual proficiency in Spanish and Portuguese;
- Bachelor’s degree in Economics, Finance, Business, or a related field;
- Proven experience in the financial industry, preferably in sales, account management, or business development;
- Strong communication, negotiation, and relationship-building skills;
- Result-oriented mindset and ability to work in a fast-paced environment;
- High level of responsibility and professionalism when working with VIP clients.
✨ Benefits
- Full-time remote role with long-term collaboration (service provider contract).
- Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account).
- Flexible working hours.
- High autonomy in launching marketing campaigns and technical setups.
- All necessary tools for comfortable and efficient work.
- Corporate training.
- A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product.
- Quadcode - VIP Account manager with English and Spanish
Full job description
We are looking for a motivated and results-driven VIP Account Manager to join our VIP Department. The ideal candidate must have an established client base in LATAM and proven experience managing high-value clients in the Forex/CFD industry, with a strong focus on building relationships, driving client activity, and delivering premium service.
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