The Specialty Sales Manager drives the adoption of new procedures for the da Vinci surgical system by developing Key Opinion Leaders and training local sales representatives.
Conversion Manager (Thai-speaking)
📅 Jul 7
Client EngagementCommunication SkillsInterpersonal SkillsCustomer Success
📜 Description
- Conduct welcome calls to newly registered clients and introduce them to the platform
- Guide clients through key platform features, helping them take meaningful first steps toward activation
- Drive client conversion by proactively engaging users and moving them toward becoming active on the platform
- Inform clients about platform updates, new features, or important changes
- Address initial client questions and provide clear, helpful guidance
- Maintain accurate records of client interactions and follow-up actions
🛠️ Requirements
- Fluent in Thai and English — both written and spoken
- Strong communication and interpersonal skills, with confidence in phone-based client interactions
- Customer-oriented mindset with the ability to build rapport quickly
- Prior experience in a conversion, retention, or client success role
- Background in fintech, trading platforms, or digital products
- Familiarity with CRM tools and client outreach workflows
✨ Benefits
- Full-time remote work model (Service Provider or External vendor contract).
- Competitive remuneration.
- Performance-based bonuses.
- Training and development opportunities.
- Friendly, enjoyable, and positive environment.
Full job description
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We’re looking for a proactive Conversion Manager (English & Thai Speaker) to be the first human voice our new clients hear. You'll call people who have just registered, show them what the platform actually does, and help them take their first confident steps — turning sign-ups into active, informed users. This is a phone-first role: your day is built around conversations, follow-ups, and a clean CRM.
Tasks:
Requirements:
We offer:
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