Provide first-line support to enterprise clients by managing incidents, triaging alerts, troubleshooting systems, and escalating issues while helping maintain service quality across a 24x7 IT environment.
Protera jobs
Modernizes, optimizes, and secures enterprise workloads in the cloud.
12 open roles at Protera
Design, configure, implement, and support SAP Ariba SLP supplier management solutions, partnering with procurement and technical teams to improve supplier lifecycle processes and integrations.
Design, configure, and support SAP HCM solutions across HR processes, implementations, and application support while leading workstreams, advising stakeholders, and mentoring junior consultants.
The Senior Account Executive drives new enterprise revenue by developing strategic relationships, managing complex sales cycles, and closing SAP services, cloud, and infrastructure transformation opportunities.
Administer and optimize SAP landscapes, support S/4HANA and NetWeaver systems, and contribute technical expertise to cloud migrations, performance troubleshooting, and reliable service delivery.
Manage customer incidents and service requests as a bilingual Spanish-English Service Desk Engineer, coordinating resolution across support teams and documenting updates in ITSM tools.
Lead client-facing SAP presales architecture, translating business needs into enterprise solutions and owning technical presentations, demonstrations, proposals, estimates, and sales-to-delivery handoffs.
Design, implement, and support secure, highly available enterprise networks across multiple sites, while leading complex incident response and supporting cloud connectivity, automation, and infrastructure improvements.
Leads hands-on architecture and delivery of enterprise SAP BTP applications, guiding technical workstreams from discovery through production while advising clients and engineering teams on secure, scalable solutions.
Configure, deliver, and support SAP S/4HANA logistics solutions across supply chain processes, partnering with business stakeholders to improve O2C, P2P, inventory, and warehouse operations.
Leads SAP cloud architecture, delivery, and governance for large-scale S/4HANA transformation programs, guiding migrations and cutovers while mentoring engineering teams and driving operational excellence.
Design, deploy, configure, and maintain enterprise endpoint security, EDR, DLP, NDR, and file integrity monitoring platforms, with a focus on engineering, automation, and lifecycle operations.
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