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Collections Specialist (Project based - 3 months) - Remote

πŸ“… Sep 23
CollectionsAccounts ReceivableCredit ReviewBilling
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πŸ“œ Description

  • Resolve client payment issues and support the collections process.
  • Follow up on outstanding accounts to secure timely payments and meet collections targets.
  • Review documents, filings, credit histories, and reports; process credit applications.
  • Collect and process data on existing and prospective customers.
  • Follow established credit, collections, and compliance procedures.

πŸ› οΈ Requirements

  • 3-5 years of relevant experience in collections, accounts receivable, credit, billing, or a related field
  • Proven ability to meet assigned collections quotas and performance targets
  • Strong oral and written communication skills, with the ability to professionally handle payment concerns and difficult conversations
  • Strong negotiation, problem-solving, and follow-up skills
  • Excellent time management, organization, and attention to detail, with the ability to manage multiple accounts in a fast-paced environment
  • Proactive and accountable, with a strong focus on resolving outstanding accounts and achieving collection goals
  • Ability to follow established credit, collections, compliance, and documentation procedures
Full job description

This is a 3-month contract role. Please apply if you’re comfortable with this arrangement and are available for the full contract period.

⏰ Shift Schedule & Work Setup:

  • Eastern/Central Timezone
  • 100% Remote – work from the comfort of your home
  • Applicants should be equipment ready (laptop, headset, etc.) to ensure a smooth start and seamless workflow


🏒 Job Summary:

The Collections Specialist is responsible for daily client engagement and providing administrative and research support for the collections functions. The Collections Specialist is a key member of the billing and finance team and will regularly interact with the finance team, clients and cross-functionally with other departments as needed.

πŸ”‘ Key Responsibilities:

  • Support the collections process, working to resolve client payment issues and protect the financial assets of the organization.
  • Meet assigned collections quotas and targets by consistently following up on outstanding accounts and securing timely payments.
  • Review documents and filings, assess credit histories and reports, collect and process data on existing and prospective customers, and process credit applications.
  • Follow all applicable organization and compliance rules regarding credit and collection processes.

Requirements

  • 3-5 years of relevant experience in collections, accounts receivable, credit, billing, or a related field
  • Proven ability to meet assigned collections quotas and performance targets
  • Strong oral and written communication skills, with the ability to professionally handle payment concerns and difficult conversations
  • Strong negotiation, problem-solving, and follow-up skills
  • Excellent time management, organization, and attention to detail, with the ability to manage multiple accounts in a fast-paced environment
  • Proactive and accountable, with a strong focus on resolving outstanding accounts and achieving collection goals
  • Ability to follow established credit, collections, compliance, and documentation procedures
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