Leads complex client escalations and coaches a distributed Client Experience team, improving service quality and helping families feel supported and confident throughout care.
Partner Readiness Manager
📜 Description
- Set technical strategy for assigned GSIs and RSIs and develop partner Centers of Excellence.
- Create and deliver partner enablement, onboarding, bootcamps, architectural reviews, and hackathons.
- Publish reusable integration guides, technical assets, and model-building best practices; promote AI-assisted modeling.
- Support strategic partner-led sales cycles, discovery, scoping workshops, and proofs of concept.
- Advise on Pigment architecture, data integrations, and migrations from legacy EPM platforms.
- Connect partner delivery teams with Pigment Product and Professional Services, and mentor internal teams on partner engagement.
🛠️ Requirements
- Bachelor's degree in Computer Science, Data Analytics, Finance, Information Systems, or a related field. An MBA or Master's in Finance/Data Science is a plus.
- 5+ years in a highly technical consulting or solution architecture role within the EPM/Business Planning space (e.g., Pigment, Anaplan, Adaptive Insights, Planful, OneStream, or Hyperion).
- Strong experience working directly with or within GSIs (e.g., Deloitte, PwC, EY, KPMG, Slalom) to build technical capabilities and support complex delivery ecosystems.
- Proficiency in data modeling concepts, SQL, and API-driven enterprise application integrations.
✨ Benefits
- Stock options to ensure you have a stake in Pigment's growth
- Medical
- Dental
- & vision insurance coverage for you & your loved ones
- We encourage you to take the time you need. When you work hard, we know you also need to rest
- Trust and flexible working hours
- Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris
- High-end equipment (based on stock/availability) to do your work in the best conditions
- Employer-sponsored 401(k), enabling you to prepare for retirement
- Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners
Full job description
WHAT YOU WILL DO:
Partner Strategy & Enablement
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Drive the technical execution strategy for assigned GSIs and RSIs, aligning Pigment product capabilities with partner industry practices.
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Lead the maturity of partner Centers of Excellence (CoEs) through technical health checks, architectural standards, and early access to the product roadmap.
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Design and deliver advanced enablement programs for partner Solutions Architects and Lead Model Builders, including bootcamps, architectural reviews, and hackathons.
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Design and scale a structured technical onboarding program for new implementation partners, ensuring proficiency in Pigment's platform and delivery standards.
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Publish reusable technical assets, integration guides, and model-building best practices to accelerate time-to-value.
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Champion the adoption of Pigment's native AI capabilities and AI-assisted modeling tools in partner implementations to ensure delivery quality and reduce time-to-value for customers.
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Support partner-led sales cycles on strategic accounts by leading discovery sessions, framing business value, and driving technical wins against legacy EPM competitors.
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Oversee high-impact scoping workshops and POCs led by partners, ensuring models are structured for multi-year scalability and performance.
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Act as the technical liaison between GSI delivery teams and Pigment's internal Product and Professional Services teams to unblock complex implementation hurdles.
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Serve as the subject matter expert on Pigment's core architecture, including advanced multi-dimensional modeling, dependency mapping, and formula optimization.
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Guide partners on data pipelines connecting Pigment with ERPs (Workday, NetSuite, SAP), CRMs (Salesforce), HRIS (Workday, BambooHR), and cloud data warehouses (Snowflake, BigQuery).
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Enable and support partners on best practices for migrating customers off legacy EPM systems (Anaplan, Hyperion, Cognos, Adaptive) to Pigment's modern architecture.
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Collaborate with Product and Engineering to synthesize partner field feedback into actionable product recommendations
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Mentor internal Solutions Consultants and Technical Account Managers on GSI engagement models, delivery governance, and partner relationship management.
Strategic Deal Support
Technical Depth
WHAT WE ARE LOOKING FOR:
-
Bachelor's degree in Computer Science, Data Analytics, Finance, Information Systems, or a related field. An MBA or Master's in Finance/Data Science is a plus.
-
5+ years in a highly technical consulting or solution architecture role within the EPM/Business Planning space (e.g., Pigment, Anaplan, Adaptive Insights, Planful, OneStream, or Hyperion).
-
Strong experience working directly with or within GSIs (e.g., Deloitte, PwC, EY, KPMG, Slalom) to build technical capabilities and support complex delivery ecosystems.
-
Proficiency in data modeling concepts, SQL, and API-driven enterprise application integrations.
WHAT WE OFFER:
Stock options to ensure you have a stake in Pigment's growth
Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
Trust and flexible working hours
Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and San Francisco
High-end equipment (based on stock/availability) to do your work in the best conditions
Employer-sponsored 401(k), enabling you to prepare for retirement
HOW WE WORK:
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