Drive regional growth for optical payload solutions by developing Asian and Middle Eastern markets, closing complex contracts, building customer and partner relationships, and coordinating bids and delivery with technical teams.
Partnership Representative
📜 Description
- Identify and acquire local merchants and strategic partners; manage the pipeline from lead generation through onboarding and activation.
- Serve as the main contact for key merchants, resolve operational issues, maintain SLA compliance, and conduct business reviews.
- Develop go-to-market strategies and joint business plans to increase transaction volume and revenue.
- Coordinate with Marketing and Operations on promotions, roadshows, and merchant activation; support partnership registration and contracting.
- Track merchant performance, report on results, and use market insights to inform action plans and meet acquisition, revenue, and retention KPIs.
🛠️ Requirements
- Aligned with PayJoy’s principles and culture;
- Bachelor's degree in any major
- 5+ years of experience in business development/account management/partnerships/sales with a background in financial services /banking/retail is a plus;
- Exceptional communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels; English and Indonesian
- Comfortable working on Google Suite (Sheets, Docs, Slides, etc.). CRM (Zoho & Zendesk), communication (Slack), data analytics, and project management (Hex & Jira)
- Willing to work on-site in Jakarta and to travel to field/market locations.
- Must be detail-oriented and comfortable in a fast-paced & early-stage environment;
- Experience in Smartphone Retail or Fintech/Banking is highly preferred
- Strong merchant network, especially in Gadget Retail & Distributors
- Proven track record of achieving acquisition and revenue targets
✨ Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation
- Phone finance, headphone, home office equipment and wellness perks.
- USD$2,000 annual co-working travel benefit
- USD$2,000 annual professional development benefit
- USD$500 annual wellness benefit
Full job description
We are expanding our Business Development team and looking for a results-driven BD Representative to drive new partner acquisition and onboarding, strategic partnerships, and nurturing robust relationships and enlarging the customer database through new commercial partners
You will report to the Business Development Lead and work closely with the sales team in acquiring new commercial partners and strengthening relationships beyond big traditional retailers (e.g. pawn shop collaboration, B2B, VAS bundle with local providers and driving growth in our distribution network.
You will support the Business Development Lead in all activities to expand big traditional retailers and enlarge the customer base, driving sales to our commercial partners.
Responsibilities
1. Merchant Acquisition & Market Expansion
Identify, prospect, and acquire new local merchants/semi modern channels/ strategic partners in line with company targets. Conduct market mapping, competitor analysis, and identify new business opportunities. Own end-to-end pipeline from lead generation to onboarding and activation.
2. Partnership & Key Account Management
Act as the main point of contact for key merchants (including handling operational cases and escalations. Maintain strong relationships, ensure SLA compliance, and drive partner satisfaction. Conduct regular business reviews and drive joint business plans.
3. Business Growth & Cross-Functional Collaboration
Develop and execute go-to-market strategies to increase transaction volume and revenue. Collaborate closely with Marketing and Operations teams for promo programs, roadshows, and merchant activation. Support registration, contracting, and documentation for all partnerships.
4. Reporting & Performance Tracking
Monitor merchant performance, prepare weekly / monthly reports, and provide actionable insights. Achieve and exceed assigned KPIs for acquisition, revenue, and retention. Monitor competitor and market activities by obtaining information on market trends, opportunities and challenges, leveraging insight to inform strategic decisions and action plans.
Qualifications
Aligned with PayJoy’s principles and culture;
Bachelor's degree in any major
5+ years of experience in business development/account management/partnerships/sales with a background in financial services /banking/retail is a plus;
Exceptional communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels; English and Indonesian
Comfortable working on Google Suite (Sheets, Docs, Slides, etc.). CRM (Zoho & Zendesk), communication (Slack), data analytics, and project management (Hex & Jira)
Willing to work on-site in Jakarta and to travel to field/market locations.
Must be detail-oriented and comfortable in a fast-paced & early-stage environment;
Experience in Smartphone Retail or Fintech/Banking is highly preferred
Strong merchant network, especially in Gadget Retail & Distributors
Proven track record of achieving acquisition and revenue targets
Excellent negotiation, communication, and presentation skills
Field-ready, resilient, and willing to travel/work on-site when required
Self-starter with ability to work independently and collaboratively with local Sales Team/ regional teams
Benefits
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