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Customer Service Rep I

🕒 11 days ago
Customer ServiceOrder EntryRecord KeepingReport Generation

📜 Description

  • Accurately process customer transactions in the order entry system.
  • Maintain accurate customer and territory records and document interactions.
  • Monitor scheduled shipment dates to ensure timely delivery.
  • Provide customer support by responding to queries and solving problems.
  • Develop strong relationships with customers and internal teams.

🛠️ Requirements

  • High School Degree or equivalent.
  • Exceptional customer service and organizational skills.
  • Accuracy and strong attention to detail.
  • Effective verbal, written, and interpersonal communication skills.
  • General computer proficiency including knowledge of MS Office.

Benefits

  • Full Medical
  • Dental
  • Vision benefits
  • Integrated Wellness Program.
  • 401(k) Match Retirement Savings Plan.
  • Paid Time Off (PTO).
  • Holiday Pay & Floating Holidays.
  • Volunteer Time Off (VTO).
  • Full Paid Parental and Adoption Leave.
Full job description

As a Customer Service Representative I at Patterson, you will assist customers and sales representatives with order entry while providing exceptional service in a supportive environment.

Description

  • Accurately process customer transactions in the order entry system.
  • Maintain accurate customer and territory records and document interactions.
  • Monitor scheduled shipment dates to ensure timely delivery.
  • Provide customer support by responding to queries and solving problems.
  • Develop strong relationships with customers and internal teams.

Requirements

  • High School Degree or equivalent.
  • Exceptional customer service and organizational skills.
  • Accuracy and strong attention to detail.
  • Effective verbal, written, and interpersonal communication skills.
  • General computer proficiency including knowledge of MS Office.

Benefits

  • Full Medical
  • Dental
  • Vision benefits
  • Integrated Wellness Program.
  • 401(k) Match Retirement Savings Plan.
  • Paid Time Off (PTO).
  • Holiday Pay & Floating Holidays.
  • Volunteer Time Off (VTO).
  • Full Paid Parental and Adoption Leave.

As a Customer Service - Level 1 Agent, you will be the first point of contact for clinical staff, providing essential support that enhances patient care and global health initiatives.

Customer ServiceTechnical SupportCommunicationProblem-solving

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