Retail Customer Service
Entain👥 5001 - 10,000 employees🏢 Entertainment
As a Retail Customer Service Manager, you will deliver exceptional customer service, handle transactions, and maintain shop standards while fostering customer relationships.
Intake Specialist
🕒 3 days ago
Medical SchedulingZendeskGoogle SuiteSlack
📜 Description
- Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to coordinate start of care visits.
- Collect information from pharmacies and patients.
- Match appropriate nurses to patients.
- Manage offers in our marketplace to ensure we pay the nurses a responsible rate.
- Onboard patients to Float Health.
- Confirm logistics and schedules with all users to ensure a safe and seamless home visit.
🛠️ Requirements
- Previous experience with medical scheduling.
- Ability to utilize multiple technology platforms simultaneously.
- Ability to manage inbound communication while supporting other tasks.
- Ability to type 60 words per minute with high accuracy.
- Excellent critical thinking and problem-solving abilities.
- Highly organized with excellent time management skills.
- Exceptional customer service skills.
- Exceptional written and verbal communication skills.
✨ Benefits
- Vision • 401k matching • Unlimited PTO with minimum days • Paid parental leave • Phone & internet monthly stipend • Annual Learning Stipend
Full job description
As an Intake Specialist, you will manage new patient referrals and coordinate urgent start-of-care visits, ensuring effective communication and smooth operations between patients, nurses, and pharmacies.
Description
- Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to coordinate start of care visits.
- Collect information from pharmacies and patients.
- Match appropriate nurses to patients.
- Manage offers in our marketplace to ensure we pay the nurses a responsible rate.
- Onboard patients to Float Health.
- Confirm logistics and schedules with all users to ensure a safe and seamless home visit.
Requirements
- Previous experience with medical scheduling.
- Ability to utilize multiple technology platforms simultaneously.
- Ability to manage inbound communication while supporting other tasks.
- Ability to type 60 words per minute with high accuracy.
- Excellent critical thinking and problem-solving abilities.
- Highly organized with excellent time management skills.
- Exceptional customer service skills.
- Exceptional written and verbal communication skills.
Benefits
- Vision • 401k matching • Unlimited PTO with minimum days • Paid parental leave • Phone & internet monthly stipend • Annual Learning Stipend
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