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Senior Product Manager, Booking Experience

🕒 2 days ago
Product ManagementConsumer-facing ProductsConversion Funnel OptimizationSearch And Ranking

📜 Description

  • Own the end-to-end conversion journey from diner intent to completed reservation, including search, restaurant profile, checkout, and agentic booking.
  • Diagnose funnel drop-off with quantitative and qualitative insights, then ship experiments that improve conversion without degrading diner trust or booking quality.
  • Translate ambiguous diner problems into clear product requirements that engineering can build against.
  • Partner with engineering, design, data science, and research on ranking and personalization as conversion levers.
  • Navigate trade-offs between diner experience, restaurant value, and revenue, and communicate those trade-offs clearly to senior leadership.

🛠️ Requirements

  • 7+ years of product management experience owning consumer-facing B2C products (web and mobile) at scale.
  • Proven ownership of a conversion funnel or high-intent consumer journey, with a metric you owned and moved.
  • Experience with search, ranking, recommendations, or personalization as levers for conversion.
  • Exceptional product sense with a track record of shipping user-facing experiences where you owned the UI/UX.
  • Technical and data fluency, comfortable with SQL or equivalent tools.
  • Experience developing and executing product strategy, managing a roadmap, and leading end-to-end product development.
  • Experience leading cross-functional work with Engineering, Design, Data Science/Analytics, and Research.
  • Bachelor's degree in a related field, or equivalent practical experience.

Benefits

  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Set the vision, strategy, and roadmap for on-site conversion and booking economics, and be accountable for the outcomes.
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