Assistant Manager (Payment)- Asset Manager Services

Company Description

Asset Manager Services | Issuer Services | Private Wealth & Corporate

Ocorian helps asset managers, private wealth, corporates, and issuer clients handle operational and regulatory complexity at scale, giving them the freedom to focus on what they do best.

Whether they’re raising capital, expanding into new markets, acquiring a business, preparing for an exit or protecting wealth, we’re behind every move our clients make, creating capacity and removing burden so they can focus on growth, opportunity and performance. 

With over 50 years’ of expertise, 20 locations and 2,000 expert colleagues, clients know they can rely on us when their challenges are complex, time-critical and consequential.

To find out more about Ocorian and our services, including regulatory information, visit ocorian.com 

About Asset Manager Services

Helping asset managers stay in control as they grow

Our Asset Manager Services team helps asset managers manage the operational demands and complexity that come with growth. Combining specialist expertise with scalable technology, we act as an extension of our clients’ teams, supporting the needs of their businesses, funds, portfolio assets and investors.

As part of the team, you’ll work with colleagues to help clients navigate operational challenges, manage risk and build efficient, resilient operations. You’ll contribute to services that reduce the day-to-day burden on asset managers, giving them more time to focus on their investors, investment performance and growth.

What’s In It For You 

• Competitive salary 
• We are globally hybrid (please check the specifics for this role during interview process)
• Flexible working hours 
• Private Pension Plan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• Employee recognition program and spot bonuses 

Job Description

Purpose of the Job

As Assistant Manager, Payments, you will play a key role in ensuring the accurate, timely, and compliant processing of payments across a portfolio of clients. Working closely with Directors, Senior Managers, Managers, and Client Administration teams, you will oversee the day-to-day operations of the Payments Team, ensuring a high standard of service delivery and client support. You will also contribute to process improvements, team development, and the ongoing enhancement of payment operations, while fostering strong collaboration across teams and maintaining a focus on quality, efficiency, and risk management.

Main Responsibilities

• Lead and support the Payments Team, ensuring accurate, efficient, and timely payment processing.
• Oversee payment approvals, workflows, and controls across banking and internal systems.
• Act as the key contact for payment-related queries, partnering closely with clients and internal stakeholders.
• Manage team workloads, service levels, and operational priorities to deliver an exceptional client experience.
• Coach and develop team members, fostering a collaborative and high-performing culture.
• Drive process improvements and automation initiatives to enhance efficiency and reduce risk.
• Monitor quality, compliance, and operational controls, ensuring adherence to policies and regulatory requirements.
• Proactively identify and resolve issues, escalating risks where appropriate.
• Build strong relationships across the business, supporting collaboration and continuous improvement.
• Contribute to recruitment, performance management, and the ongoing development of the team.

#LI-DR1

#LI-Hybrid

Qualifications

• Bachelor's degree in Business, Finance, Accounting, or a related field.

Knowledge, Skills & Experience

• 5-7 years of experience in payments, banking operations, or a related financial services environment.
• Strong understanding of payment processes, controls, and operational risk management.
• Comfortable using technology and digital platforms to support payment processing, workflow management, and virtual meetings.
• Intermediate proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Proven ability to supervise, coach, and support team members in a fast-paced environment.
• Proactive and solution-oriented approach, with the ability to identify issues and drive timely resolution.
• Ability to work independently while contributing positively to a collaborative team culture.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at careers@ocorian.com.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.