Senior Manager Servicing, Home Lending Operations
Define and execute the operational strategy for Home Lending Servicing Operations, overseeing outsourced partners and enhancing borrower experience and operational efficiency.
Band
Level 4
Job Description Summary
The US Manager, Medical Enablement Lead drives operational excellence across US Medical Affairs & with relevant internal and agency partners by ensuring disciplined operational governance, strengthening publication compliance, and enabling reliable execution of the US Medical Communications united team budget.
Job Description
Key Responsibilities:
Operational Excellence and Governance
Financial and Scope Management
Publication Compliance and Quality
Digital, Data, and Process Innovation
Essential Requirements:
· 5+ years in pharmaceutical industry.
· 5+ years of experience in US medical/scientific communications publication operations and regulations.
· 5+ years of experience in pharmaceutical industry budget management.
· Deep understanding of medical affairs, clinical research, publication planning, and regulatory environments.
· Exceptional written and verbal communication skills.
· Strong project management and stakeholder engagement capabilities.
· Proficiency in MS Office and financial reporting tools (e.g. SAP).
· Excellent analytical, problem-solving, negotiating and interpersonal skills.
· Proven track record of leading within a matrixed organization.
Demonstrates strong data literacy and applies digital and AI-enabled thinking strategically and responsibly to improve decision speed, outcomes, and competitive advantage, while modeling effective AI use across the team, embedding AI tools into workflows, guiding responsible AI practices, and fostering experimentation and continuous learning.
The salary for this position is expected to range between $126,000.00 and $234,000.00 per year.
The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.
Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.
To learn more about the culture, rewards and benefits we offer our people click here.
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings
Salary Range
$126,000.00 - $234,000.00
Skills Desired
Clinical Research, Clinical Trials, Drug Development, Health Sciences, Immunology, Internal Medicine, Medical Information, Patient Care, Stakeholder EngagementDefine and execute the operational strategy for Home Lending Servicing Operations, overseeing outsourced partners and enhancing borrower experience and operational efficiency.
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