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Sales Team Lead

๐Ÿ•’ 22 days ago
Sales CoachingB2C SalesSales Performance ManagementHubspot
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๐Ÿ“œ Description

  • Serve as the day-to-day point of contact for rep questions, sales issues, and escalations; resolve blockers or escalate them promptly.
  • Coach reps through call reviews and actionable feedback on discovery, positioning, objection handling, and closing.
  • Resolve lead and deal ownership questions, support accurate HubSpot records, and flag systemic CRM or routing issues.
  • Track team performance against goals and KPIs, identify gaps, and drive adoption of sales initiatives and processes.
  • Maintain a small personal sales book while partnering with Sales leadership on rep development and process improvements.
  • Share recurring customer objections and rep feedback, and reinforce team standards, accountability, and a supportive sales culture.

๐Ÿ› ๏ธ Requirements

  • 3+ years of relevant sales experience, ideally in a high-volume B2C sales environment
  • Demonstrated history of consistently meeting or exceeding sales goals
  • Interested in developing other salespeople and taking on greater leadership responsibility
  • Strong coach who can provide direct, actionable feedback while building trust with the team
  • Comfortable making day-to-day decisions and exercising good judgment when the answer is not always clear
  • Highly organized with strong attention to detail and time management skills
  • Excellent verbal and written communication skills
  • Comfortable using CRM software, particularly HubSpot, and other sales tools
  • Data-oriented and comfortable using sales metrics to identify opportunities and performance gaps
  • Able to balance individual production with team leadership responsibilities
Full job description

About the Team

The Nomad Sales Team is at the forefront of our customer interactions, introducing property owners to Nomad and helping them determine the right solution for their rental property.

We operate in a high-volume, fast-paced sales environment with ambitious goals and a strong team culture built on accountability, collaboration, and shared success. The Sales Team Lead plays a critical role in helping the team execute consistently while developing our sales reps and improving the way we sell.

About the Role

We're seeking a Sales Team Lead to own the day-to-day execution of Nomad's sales team.

This is a player-coach role for an experienced, high-performing salesperson who is ready to take on greater leadership responsibility while maintaining a smaller personal sales book.

The Sales Team Lead will be the primary point of contact for day-to-day rep questions, coaching, lead and deal ownership decisions, and sales escalations. You'll help keep the team focused on its goals, ensure sales standards and processes are followed, and identify issues before they become larger problems.

You'll work closely with Sales leadership on team performance, rep development, process improvements, and new initiatives while helping create a high-energy, accountable, and supportive sales environment.

Responsibilities

Day-to-Day Team Leadership

  • Serve as the primary point of contact for rep questions and escalations

  • Manage day-to-day Slack questions and sales issues

  • Help keep the team focused on daily/weekly goals and priorities

  • Identify blockers and resolve or escalate them quickly

  • Provide coverage and direction when leadership is unavailable

Coaching & Rep Development

  • Provide informal coaching and feedback

  • Review calls ad hoc or scheduled and coach on discovery, positioning, objection handling, and closing

  • Reinforce sales standards, including activity expectations and follow-up

  • Help coach newer AIPAs through ramp and development

  • Identify performance issues early and partner with manager on improvement plans

Lead & HubSpot Management

  • Own first-line decisions on ambiguous lead/deal ownership

  • Resolve lead routing and assignment questions

  • Assist reps to maintain accurate HubSpot records and deal stages

  • Identify CRM/process issues affecting the team

  • Escalate systemic HubSpot or lead-distribution problems rather than just solving one-offs

Sales Execution

  • Maintain a small personal sales book

  • Monitor daily/weekly performance against Booms, activity, conversion, and other KPIs

  • Identify reps or parts of the funnel falling behind

  • Drive execution on current sales initiatives, campaigns, and experiments

  • Help ensure new processes actually get adopted by the team

Voice of the Sales Team

  • Surface recurring owner objections, product friction, and process issues

  • Bring rep feedback and customer insights to manager

  • Help communicate product/process changes back to the team

  • Recommend improvements to scripts, workflows, lead handling, and sales processes

Team Culture & Accountability

  • Set the tone for responsiveness, effort, professionalism, and customer experience

  • Recognize strong performance

  • Hold reps accountable to established expectations

  • Help create a high-energy, competitive, supportive sales environment

Who You Are

  • 3+ years of relevant sales experience, ideally in a high-volume B2C sales environment

  • Demonstrated history of consistently meeting or exceeding sales goals

  • Interested in developing other salespeople and taking on greater leadership responsibility

  • Strong coach who can provide direct, actionable feedback while building trust with the team

  • Comfortable making day-to-day decisions and exercising good judgment when the answer is not always clear

  • Highly organized with strong attention to detail and time management skills

  • Excellent verbal and written communication skills

  • Comfortable using CRM software, particularly HubSpot, and other sales tools

  • Data-oriented and comfortable using sales metrics to identify opportunities and performance gaps

  • Able to balance individual production with team leadership responsibilities

  • Positive, solution-oriented, and willing to take ownership of problems

  • Adaptable to a fast-paced, evolving environment

  • Open to feedback and committed to continuous improvement

  • Willing to work occasional weekends as needed

Compensation

Potential pay range: $100,000 - $130,000+ (base salary + variable compensation, depending on experience and performance).

Compensation for this role will include a combination of base salary and variable compensation tied to individual and team performance, with additional earning potential for exceeding performance targets.

Where you'll be

This is a hybrid role based in Denver, Colorado. Our office is in Uptown, surrounded by tech companies, coffee shops, breweries, and restaurants. Team members work in-office three days a week, with flexibility to work remotely the other two days.

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