📅 Jul 17
Manage the medical billing lifecycle from claim submission through payment posting and follow-up, resolving denials, applying payer requirements, and supporting providers and patients with billing questions.
Patient Financial Services
📅 Aug 10
Patient Financial ServicesRevenue Cycle ManagementPatient Balance ReconciliationAthena
📜 Description
- Reconcile and manage legacy and Athena patient balances.
- Manage and escalate invalid balances.
- Apply financial assistance and hardship resources.
- Process credit card agreements, unapplied credits, and refunds.
- Manage internal and external patient collection processes.
- Maintain accurate patient financial data and respond to billing inquiries.
🛠️ Requirements
- Accurate reconciliation and management of both legacy and Athena patient balances
- Managing and escalating invalid balances
- Advocating and applying financial assistance and hardship resources
- Processing and managing credit card agreements, unapplied credits, and refunds
- Managing internal and external patient collection processes
- Maintaining clean and accurate patient demographic and financial data
- Answering patient billing inquiries and communicating patient balances
Full job description
The Patient Financial Services Specialist (PFS) works within the Centralized Revenue Cycle Management structure in collaboration with leadership, billing, front office, and any third party vendors. The PFS role is responsible for:
Accurate reconciliation and management of both legacy and Athena patient balances
Managing and escalating invalid balances
Advocating and applying financial assistance and hardship resources
Processing and managing credit card agreements, unapplied credits, and refunds
Managing internal and external patient collection processes
Maintaining clean and accurate patient demographic and financial data
Answering patient billing inquiries and communicating patient balances
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