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Slovenian Speaking Customer Support in Sunny Greece - Fully Paid Relocation

๐Ÿ“… Apr 15, 2025
๐Ÿ“ ๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia +4 - Remote?๐Ÿ’ฐ โ‚ฌ1.5k - โ‚ฌ1.8k / month๐Ÿฅ Junior๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ’ผ Full-Time
SlovenianEnglishCustomer SupportLive Chat
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๐Ÿ“œ Description

  • Support Slovenian-speaking customers through live chat, email, and phone.
  • Answer inquiries, troubleshoot issues, and handle complaints professionally.
  • Guide customers in using the iGaming platform.
  • Collaborate with teammates to meet service targets and quality standards.
  • Document customer interactions for effective follow-up.
  • Complete ongoing training to strengthen product knowledge and service skills.

๐Ÿ› ๏ธ Requirements

  • Fluent in Slovenian and proficient in English; knowledge of additional languages is a plus.
  • A minimum of 1 year of experience in customer support or a related position is preferred.
  • Exemplary communication skills with a dedication to providing excellent customer service.
  • Ability to manage a fast-paced environment while maintaining high service quality.
  • Experience with customer support software and CRM systems is desirable.
  • Willingness to relocate to Greece and embrace a new cultural experience.
  • A genuine interest in gaming and familiarity with the iGaming industry is a plus.

โœจ Benefits

  • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
  • Professional growth & development opportunities.
  • Career growth opportunities in a renowned global company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • 14 monthly salaries per year
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
Full job description

Next Job Abroad is delighted to present a fantastic career opportunity for a Slovenian Speaking Customer Support Agent to join our enthusiastic team in the picturesque setting of Greece. This role is ideal for individuals seeking to combine their language expertise with a new adventure in a sun-kissed country, with fully paid relocation support to facilitate your move.

As a Customer Support Agent, you will play a critical role in providing specialized assistance to our Slovenian-speaking customers, ensuring they have a seamless and enjoyable experience with our iGaming platform. We are dedicated to delivering top-notch customer service while helping you settle into your new surroundings comfortably.

Key Responsibilities

  • Deliver outstanding customer service through live chat, email, and phone to our Slovenian-speaking clientele.
  • Address customer inquiries, troubleshoot issues, and manage complaints with empathy and professionalism.
  • Guide customers in using our platform effectively, contributing to their overall satisfaction.
  • Collaborate with your teammates to achieve service targets and uphold quality standards.
  • Document customer interactions accurately within our systems for effective follow-up.
  • Engage in continuous training to enhance your knowledge of our offerings and improve service skills.

Requirements

  • Fluent in Slovenian and proficient in English; knowledge of additional languages is a plus.
  • A minimum of 1 year of experience in customer support or a related position is preferred.
  • Exemplary communication skills with a dedication to providing excellent customer service.
  • Ability to manage a fast-paced environment while maintaining high service quality.
  • Experience with customer support software and CRM systems is desirable.
  • Willingness to relocate to Greece and embrace a new cultural experience.
  • A genuine interest in gaming and familiarity with the iGaming industry is a plus.

Benefits

  • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
  • Professional growth & development opportunities.
  • Career growth opportunities in a renowned global company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Monthly salary range from โ‚ฌ1500 ~ โ‚ฌ1750
  • 14 monthly salaries per year
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Referral Program: Bring your friends and receive great bonuses!
  • Free Greek language courses.
  • Work for a Great Place to Work-Certified Company.
  • This is more than just a job, itโ€™s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most affordable and beautiful locations in Europe!

Handle routine customer inquiries in English and Spanish across phone, email, and live chat, assisting with accounts and troubleshooting, tracking follow-ups, updating CRM records, and escalating complex issues.

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Bilingual Customer SupportEnglishSpanishPhone Support
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