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Norwegian Speaking - Customer Service for iGaming in Malta - Relocation Incl.

πŸ“… Apr 13, 2025
πŸ“ πŸ‡³πŸ‡΄ Norway +3 - Remote?🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡³πŸ‡΄ Norwegian RequiredπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ’Ό Full-Time
NorwegianEnglishCustomer ServiceIgaming
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πŸ“œ Description

  • Assist Norwegian-speaking players through live chat, email, and phone.
  • Answer questions about gaming accounts, promotions, and technical issues.
  • Resolve customer concerns efficiently and support high satisfaction.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with teammates to improve the player experience.
  • Stay current on product knowledge and industry trends.

πŸ› οΈ Requirements

  • Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus.
  • Previous experience in customer service, especially within the iGaming or online gaming sectors, is preferred.
  • Outstanding communication skills, both oral and written.
  • Ability to work under pressure and manage multiple tasks effectively.
  • Strong problem-solving skills with a focus on customer satisfaction.
  • Familiarity with customer support tools and basic technical troubleshooting is beneficial.
  • Willingness to relocate to Malta and embrace a new lifestyle.

✨ Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
Full job description

Next Job Abroad is delighted to offer an exciting position for a Norwegian Speaking Customer Service Representative in the booming iGaming sector located in Malta. If you’re enthusiastic about helping others and want to thrive in a vibrant, international environment, this opportunity is perfect for you! In this role, you will assist Norwegian-speaking players with their queries, ensuring they have a fantastic and seamless gaming experience. Our comprehensive relocation package makes it easy for you to start this new adventure in Malta!


Responsibilities

  • Provide exceptional customer service to Norwegian-speaking clients through live chat, email, and phone.
  • Address inquiries related to gaming accounts, promotions, and any technical difficulties.
  • Resolve customer issues efficiently, ensuring high levels of satisfaction.
  • Keep accurate records of customer interactions and feedback.
  • Work collaboratively with team members to enhance the player experience.
  • Keep up to date with product knowledge and industry trends.

Requirements

  • Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus.
  • Previous experience in customer service, especially within the iGaming or online gaming sectors, is preferred.
  • Outstanding communication skills, both oral and written.
  • Ability to work under pressure and manage multiple tasks effectively.
  • Strong problem-solving skills with a focus on customer satisfaction.
  • Familiarity with customer support tools and basic technical troubleshooting is beneficial.
  • Willingness to relocate to Malta and embrace a new lifestyle.

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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