German Speaking - Customer Support in Greece - Fully Paid Relocation

Next Job Abroad is excited to present an exceptional opportunity for a German Speaking Customer Support Agent to join our enthusiastic team in the beautiful surroundings of Greece. This role is perfect for individuals looking to utilize their language skills in a rewarding customer support position while experiencing the rich culture and stunning landscapes of Greece, with fully paid relocation support to facilitate your move.

As a Customer Support Agent, you will play a crucial role in providing outstanding service to our German-speaking customers, addressing their inquiries and ensuring they have a smooth and enjoyable experience with our iGaming platform.

Key Responsibilities

• Provide exceptional customer service through live chat, email, and phone to our German-speaking clientele.
• Address customer inquiries, resolve issues, and manage complaints with professionalism and care.
• Assist customers in navigating our platform to enhance their gaming experience.
• Work closely with team members to meet service level agreements and maintain high quality standards.
• Accurately document customer interactions and feedback in our support system.
• Engage in continuous training sessions to expand your knowledge of our products and services.

Requirements

• Fluent in German and proficient in English; knowledge of additional languages is a plus.
• Previous experience in customer support or a related field is preferred.
• Strong communication skills with a commitment to delivering excellent customer service.
• Ability to thrive in a fast-paced environment while effectively managing multiple inquiries.
• Familiarity with customer support software and CRM systems is advantageous.
• Willingness to relocate to Greece and embrace a new lifestyle.
• Interest in gaming and knowledge of the iGaming industry will be considered a significant advantage.

Benefits

• Career growth opportunities in a renowned company.

• International & diverse work environment.
• Competitive performance bonuses.
• Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
• Fully remote (within Greece) working setup.
• Yearly salary around €23.000.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Work for a Great Place to Work-Certified Company.
• Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company.
• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!