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German Speaking - Bank Collections Officer in Malta - Sales Exp. Required

πŸ“… Apr 12, 2025
πŸ“ πŸ‡©πŸ‡ͺ Germany +4 - Remote?🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡©πŸ‡ͺ German RequiredπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ’Ό Full-Time
GermanEnglishCustomer ServiceBanking Products And Services
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πŸ“œ Description

  • Respond to customer inquiries about banking products and services in German and English.
  • Identify customer needs and recommend appropriate financial solutions.
  • Guide customers through account openings, product inquiries, and banking transactions.
  • Collaborate with the sales team to meet and exceed sales targets.
  • Resolve complaints and issues while maintaining customer satisfaction.
  • Document customer interactions and transactions, and stay informed about banking products and regulations.

πŸ› οΈ Requirements

  • Fluent in German and proficient in English; knowledge of additional languages is an asset.
  • Prior experience in customer service, particularly in a banking or sales environment, is essential.
  • Strong sales acumen with a track record of meeting sales targets.
  • Exceptional verbal and written communication skills.
  • Ability to work under pressure and manage time effectively.
  • Proficiency in using banking software and CRM systems will be an advantage.
  • Willingness to relocate to Malta and adapt to a new working environment.

✨ Benefits

  • Career growth opportunities in a renowned global bank.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Yearly salary €25.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
Full job description

Join us at Next Job Abroad and take the next step in your career as a German Speaking Bank Customer Service Representative in the stunning Mediterranean island of Malta! This exciting opportunity is perfect for those with a flair for sales and a passion for customer service. In this role, you'll engage with clients to provide top-notch banking solutions while leveraging your sales experience to promote our financial products responsibly. Malta offers a unique blend of rich culture, a vibrant lifestyle, and sunny weather, making it an ideal location for both work and relaxation.


Responsibilities

  • Handle customer inquiries related to banking products and services in German and English.
  • Leverage your sales experience to identify customer needs and suggest appropriate financial solutions.
  • Guide customers through account openings, product inquiries, and any banking transactions.
  • Work collaboratively with the sales team to meet and exceed sales targets.
  • Resolve customer complaints and issues efficiently while maintaining high-level satisfaction.
  • Document customer interactions and transactions accurately in our system.
  • Stay informed about banking regulations and products to aid clients effectively.

Requirements

  • Fluent in German and proficient in English; knowledge of additional languages is an asset.
  • Prior experience in customer service, particularly in a banking or sales environment, is essential.
  • Strong sales acumen with a track record of meeting sales targets.
  • Exceptional verbal and written communication skills.
  • Ability to work under pressure and manage time effectively.
  • Proficiency in using banking software and CRM systems will be an advantage.
  • Willingness to relocate to Malta and adapt to a new working environment.

Benefits

  • Career growth opportunities in a renowned global bank.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Yearly salary €25.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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