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Dutch Speaking - Customer Service for iGaming in Malta - Relocation Included

πŸ“… Apr 13, 2025
πŸ“ πŸ‡³πŸ‡± Netherlands +4 - Remote?🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡³πŸ‡± Dutch RequiredπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ’Ό Full-Time
DutchEnglishCustomer ServiceIgaming
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πŸ“œ Description

  • Assist Dutch-speaking customers through live chat, email, and telephone.
  • Resolve inquiries about gaming accounts, promotions, and technical issues.
  • Provide timely, accurate responses to support customer satisfaction.
  • Document customer interactions to help improve service quality.
  • Collaborate with colleagues and other departments to enhance the gaming experience.
  • Stay current on gaming products and industry trends.

πŸ› οΈ Requirements

  • Fluency in Dutch and proficiency in English; additional languages are an asset.
  • Previous experience in customer service, especially within the iGaming industry, is preferred.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Strong problem-solving abilities with a focus on customer satisfaction.
  • Familiarity with customer service software and platforms is beneficial.
  • Willingness to relocate to Malta and embrace a new lifestyle and culture.

✨ Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
Full job description

Next Job Abroad is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative in the dynamic and ever-growing iGaming sector located in scenic Malta. If you are enthusiastic about delivering exceptional customer experiences and want to be part of a vibrant team, this role is tailored for you! You will assist our Dutch-speaking players with their inquiries and ensure they enjoy a seamless and enjoyable gaming experience.

With a fully included relocation package, this position allows you to embark on a career adventure while discovering the beautiful culture and lifestyle that Malta has to offer.

Responsibilities

  • Deliver high-quality customer support to Dutch-speaking clients through live chat, email, and telephone.
  • Address and resolve customer inquiries related to gaming accounts, promotions, and technical issues effectively.
  • Ensure customer satisfaction by providing timely and accurate responses.
  • Document all customer interactions accurately to help improve overall service quality.
  • Collaborate with team members and other departments to enhance the gaming experience.
  • Maintain up-to-date knowledge of our gaming products and industry trends.

Requirements

  • Fluency in Dutch and proficiency in English; additional languages are an asset.
  • Previous experience in customer service, especially within the iGaming industry, is preferred.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Strong problem-solving abilities with a focus on customer satisfaction.
  • Familiarity with customer service software and platforms is beneficial.
  • Willingness to relocate to Malta and embrace a new lifestyle and culture.

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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