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Dutch Speaking - Customer Service for iGaming in Malta - Relocation Included

πŸ“… Apr 12, 2025
πŸ“ πŸ‡³πŸ‡± Netherlands +4 - Remote?🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡³πŸ‡± Dutch RequiredπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ’Ό Full-Time
DutchEnglishCustomer ServiceIgaming
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πŸ“œ Description

  • Assist Dutch-speaking players via live chat, email, and phone.
  • Answer questions about gaming accounts, promotions, and technical issues.
  • Resolve customer issues promptly and effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to support a high-quality gaming experience.
  • Keep product knowledge current and follow industry trends.

πŸ› οΈ Requirements

  • Fluent in Dutch and proficient in English; additional language skills are a plus.
  • Prior experience in customer service, preferably in the iGaming or online gaming industry.
  • Strong communication skills, both verbal and written.
  • Ability to work efficiently in a fast-paced environment.
  • Problem-solving skills and a customer-focused attitude.
  • Familiarity with customer support software and basic technical troubleshooting.
  • Willingness to relocate to Malta and embrace a new cultural experience.

✨ Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
Full job description

Next Job Abroad is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Representative in the thriving iGaming industry based in Malta. If you have a passion for customer service and are looking to make a difference in a fast-paced, dynamic environment, this role is perfect for you. The successful candidate will assist players with inquiries and issues related to online gaming, ensuring a seamless gaming experience. Relocation assistance is included, making this an ideal chance to experience life in Malta while advancing your career.


Responsibilities

  • Provide exceptional customer service to Dutch-speaking players via live chat, email, and phone.
  • Assist with inquiries regarding gaming accounts, promotions, and technical issues.
  • Ensure customer satisfaction by resolving issues promptly and effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to ensure a high-quality gaming experience for our players.
  • Stay up to date with product knowledge and industry trends.

Requirements

  • Fluent in Dutch and proficient in English; additional language skills are a plus.
  • Prior experience in customer service, preferably in the iGaming or online gaming industry.
  • Strong communication skills, both verbal and written.
  • Ability to work efficiently in a fast-paced environment.
  • Problem-solving skills and a customer-focused attitude.
  • Familiarity with customer support software and basic technical troubleshooting.
  • Willingness to relocate to Malta and embrace a new cultural experience.

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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