Analyze customer journeys, feedback, and product interactions to uncover friction and customer needs, then communicate evidence-based recommendations and measure improvements across digital experiences.
Data Analyst
📜 Description
- Develop and support analytical systems for operational analysis and decision-making.
- Work with business process owners to identify KPIs.
- Coordinate with development teams to identify data sources and analyze data lifecycles.
- Design data warehouse storage structures, specify ETL requirements for data engineers, and validate results.
- Develop dashboards in analytical platforms.
- Present analytical results to customers.
🛠️ Requirements
- Developing and supporting analytical systems for operational analysis and decision making;
- Communication with Business Process Owners, identifying KPIs;
- Communicate with development teams to identify data sources, data lifecycle analysis;
- Development of the data storage structure in DWH, setting requirements for the Data Engineer about the ETL process, and checking the results;
- Developing dashboards in analytical platforms;
- Presenting analytical results to customers.
- 1+ years of experience as Data/BI analyst;
- Understanding the principles of business process analysis, KPI identification;
- Good experience in DataViz platforms: Tableau/Looker/SuperSet;
- Programming: SQL, Python as +, database principles;
✨ Benefits
- Why do talents choose and stay at MMDSmart?
- Your Wellness: Access to mental health programs
- Comprehensive medical insurance
- Sports card
- Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
- Your Development: Benefit from free educational events & courses, and English classes with native speakers.
- Your Career: Focus on your professional development in a supportive environment.
- Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
- Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Full job description
We are looking for a Data Analyst to join our team.
Since 2007, MMDSmart has been a leading supplier in cloud-based business communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
Requirements
What will you do at MMDSmart?
- Developing and supporting analytical systems for operational analysis and decision making;
- Communication with Business Process Owners, identifying KPIs;
- Communicate with development teams to identify data sources, data lifecycle analysis;
- Development of the data storage structure in DWH, setting requirements for the Data Engineer about the ETL process, and checking the results;
- Developing dashboards in analytical platforms;
- Presenting analytical results to customers.
You are a perfect match if you have:
- 1+ years of experience as Data/BI analyst;
- Understanding the principles of business process analysis, KPI identification;
- Good experience in DataViz platforms: Tableau/Looker/SuperSet;
- Programming: SQL, Python as +, database principles;
- Analytical mind, communication and presentation skill, team working skills;
- Language knowledge: fluency in Russian and English.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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