Remote Jobs RockRemote Jobs Rock

Portuguese Speaking IT Customer Experts - Work In Athens, Greece

๐Ÿ•’ 25 days ago
๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐ŸŽน Mid-level๐Ÿง‘โ€๐Ÿ”ง IT Support Specialist๐Ÿ“ข ๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡ต๐Ÿ‡น Portuguese Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ’ผ Full-Time
PortugueseEnglishIT Technical SupportSoftware Troubleshooting
Apply Now

๐Ÿ“œ Description

  • Troubleshoot software and hardware inquiries and provide technical support.
  • Maintain customer satisfaction while representing global technology brands.
  • Document and resolve IT-related tickets efficiently.
  • Collaborate with international cross-functional teams to deliver seamless service.
  • Stay current on IT trends and product releases to provide informed guidance.
  • Follow security and data protection protocols, escalating complex issues when needed.

๐Ÿ› ๏ธ Requirements

  • Native or fluent Portuguese (spoken and written).
  • Proficiency in English for effective communication within our international work environment.
  • Valid EU passport (mandatory).
  • A keen interest or background in the Information Technology (IT) industry.
  • Excellent analytical and problem-solving skills to manage IT service requests.
  • Strong interpersonal skills and a commitment to delivering premium support.

โœจ Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Fully Paid Training programs to excel in the IT industry.
  • Health Insurance and additional benefits.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • Monthly Performance Bonus.
Full job description

Portuguese Speaking IT Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-class organizations. We specialize in facilitating seamless career transitions for high-caliber professionals seeking prestigious jobs in Greece and beyond.

Job Overview

We are currently looking for motivated individuals to join our team as Portuguese Speaking IT Customer Experts in Athens. This Portuguese Speaking IT Customer Experts position in Greece is designed for tech-savvy candidates who are eager to advance their careers within the thriving Information Technology sector while enjoying the Mediterranean lifestyle.

Key Responsibilities

  • Provide expert technical support and troubleshooting for software and hardware inquiries in the IT industry.
  • Maintain high levels of customer satisfaction while representing global technology brands.
  • Document and resolve IT-related tickets with precision and efficiency.
  • Collaborate with international cross-functional teams to ensure seamless service delivery.
  • Stay updated on the latest IT trends and product releases to provide informed guidance.
  • Ensure all interactions follow strict security and data protection protocols standard in the IT sector.
  • Escalate complex technical issues to the appropriate engineering or development departments.

Requirements

  • Native or fluent Portuguese (spoken and written).
  • Proficiency in English for effective communication within our international work environment.
  • Valid EU passport (mandatory).
  • A keen interest or background in the Information Technology (IT) industry.
  • Excellent analytical and problem-solving skills to manage IT service requests.
  • Strong interpersonal skills and a commitment to delivering premium support.

Benefits

What We Offer

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Fully Paid Training programs to excel in the IT industry.
  • Health Insurance and additional benefits.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • Monthly Performance Bonus.
  • And Much More...

Life in Greece

Embarking on one of the many available Portuguese-speaking jobs in Greece offers more than just professional development; it is an invitation to experience an unmatched lifestyle. With its legendary sunshine, historic culture, and vibrant social scene, Greece provides a perfect backdrop for a balanced life, allowing you to enjoy your off-hours exploring world-famous archaeological sites or relaxing on stunning beaches.

Moving to a new country is a breeze with our comprehensive support system, ensuring you settle into the culture of Greece comfortably. From the world-class gastronomy to the warm, welcoming local community, those who relocate for this Portuguese Speaking IT Customer Experts position in Greece find that they are not just starting a job, but building an incredible life in the heart of the Mediterranean.

How to Apply

If you are ready to take the next step in your IT career and join a top-tier firm, we invite you to click Apply Now and submit your application. We look forward to hearing from you and helping you start your journey with Mercier Consultancy Group.

Social-Discovery-Ventures

IT Support & Operations Specialist

๐Ÿ•’ 3 days ago
Social-Discovery-Ventures๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Computer Software

As an IT Support & Operations Specialist, you will manage infrastructure, administer Google Workspace, provide IT support, and handle vendor negotiations for a distributed team.

Infrastructure ManagementGoogle Workspace AdministrationSaaS Platform ManagementIT Support
Workleap

Technicien.ne de support TI (Contrat de 6 mois)

๐Ÿ•’ 3 days ago
Workleap๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer Software

Tu assureras le support TI de premiรจre et deuxiรจme ligne, gรฉreras les accรจs SaaS et le parc informatique, et amรฉlioreras la documentation et les processus grรขce ร  lโ€™automatisation et ร  lโ€™IA.

Support TI De Premiรจre Et Deuxiรจme LigneMicrosoft 365Microsoft Entra IDGestion Des Accรจs
ShareGate

Technical Support IT (6-month Contract)

๐Ÿ•’ 3 days ago
ShareGate๐Ÿ‘ฅ 11 - 50 employees๐Ÿข Computer Software

Provide responsive internal IT support, manage employee access and SaaS tools, maintain Windows and macOS devices, and improve team efficiency through documentation, automation, and AI-assisted workflows.

๐Ÿ“ ๐Ÿ‡จ๐Ÿ‡ฆ Canada - Remoteโณ Temporary/Contract๐ŸŽน Mid-level๐Ÿง‘โ€๐Ÿ”ง IT Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
IT SupportMicrosoft 365Microsoft Entra IDAccess Management
Ciandt

Mid-Level Support Analyst, Brazil

๐Ÿ•’ 3 days ago
Ciandt๐Ÿค B2B

Manage IT service operations and improve service-management processes by coordinating tickets, SLAs, major incidents, reporting, and stakeholder communications while strengthening the customer experience.

ITIL V4IT Service ManagementJira Service ManagementJira Software
LEAP Legal Software

L2 Helpdesk Technician

๐Ÿ•’ 3 days ago
LEAP Legal Software๐Ÿข Legal Technology๐Ÿค B2B

Troubleshoot complex support tickets escalated by first-line technicians, resolve or escalate issues, document reproducible problems, and improve self-help resources and support practices.

Technical SupportAdvanced TroubleshootingLEAP Legal SoftwareMicrosoft Word

Trusted by Remote Workers