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Mercier Consultancy Group

Mercier Consultancy Group jobs

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391 open roles at Mercier Consultancy Group

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Support Dutch-speaking Mercedes-Benz customers across digital channels, answering vehicle and service questions, troubleshooting software and interface issues, and coordinating with technical teams to resolve complex queries.

πŸ“ πŸ‡¬πŸ‡· Greece +4 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡³πŸ‡± Dutch Required
DutchCustomer SupportAutomotive Customer ServiceLuxury Customer Service

Support Dutch-speaking subscribers of a video streaming platform across chat, email, and phone, resolving technical and account issues while helping deliver a seamless viewing experience.

πŸ“ πŸ‡¬πŸ‡· Greece +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡³πŸ‡± Dutch RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
DutchEnglishCustomer SupportTechnical Troubleshooting

Provide Dutch-speaking customers with technical support and product guidance for Dyson electronics, resolving inquiries across voice, email, and chat while delivering premium service and sharing customer feedback.

πŸ“ πŸ‡¬πŸ‡· Greece +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡³πŸ‡± Dutch Required
DutchEnglishCustomer SupportTechnical Troubleshooting

Support Dutch-speaking streaming subscribers by resolving technical, billing, and account issues across phone, chat, and email while providing accurate, empathetic service and collaborating with international teams.

πŸ“ πŸ‡¬πŸ‡· Greece +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡³πŸ‡± Dutch RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
DutchEnglishCustomer SupportTechnical Troubleshooting

Provide German-language technical and account support for Salt customers, resolving mobile, internet, and billing issues while documenting interactions and helping improve service quality.

GermanCustomer SupportTechnical SupportAccount Support

Provide German-language technical support and consultancy for social media software users, resolving complex inquiries across chat, email, and social channels while escalating issues and helping improve user experience and safety.

πŸ“ πŸ‡¬πŸ‡· Greece +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡©πŸ‡ͺ German RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
GermanEnglishTechnical SupportSocial Media Platforms

Support German-speaking users of audio and media streaming services by resolving account, subscription, and technical issues, delivering empathetic customer care, and sharing feedback to improve the platform.

πŸ“ πŸ‡¬πŸ‡· Greece - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡©πŸ‡ͺ German RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
GermanEnglishCustomer SupportAccount Management

Evaluate and audit AI-generated financial content for safety, accuracy, privacy, and regulatory compliance, identifying risks and misinformation while helping improve the reliability of GenAI tools used in finance.

πŸ“ πŸ‡¬πŸ‡· Work In Athens - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›‘οΈ Compliance SpecialistπŸ“’ πŸ‡©πŸ‡ͺ German RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
GermanEnglishAI-generated Content ModerationContent Auditing

Provide German-language technical support to social media platform users, resolving account, security, and interface issues across email, chat, and phone while protecting privacy and improving user experience.

πŸ“ πŸ‡¬πŸ‡· Greece +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡©πŸ‡ͺ German RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
GermanEnglishTechnical SupportTroubleshooting

Support German-speaking policyholders by answering insurance questions, handling claims and policy updates, and resolving inquiries across phone, email, and chat while maintaining accurate CRM records.

GermanCustomer ServiceInsurance PoliciesClaims Processing

Provide German-language customer support for search engine services, handling complex inquiries, offering personalized recommendations, and helping maintain a polished digital experience for luxury-sector clients.

GermanCustomer SupportSearch Engine ServicesLuxury Goods

Provide German-language customer and technical support for Netflix, resolving streaming, software, and account issues while escalating complex cases and sharing user feedback to improve the platform.

GermanCustomer SupportTechnical TroubleshootingSaaS

Provide German-speaking clients with financial account support for cybersecurity software, resolving account issues with technical teams while protecting transaction integrity and delivering trusted, high-quality service.

πŸ“ πŸ‡¬πŸ‡· Greece +3 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡©πŸ‡ͺ German RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
GermanEnglishFinancial Customer SupportCybersecurity Software

Moderate German-language user content, apply platform safety policies, identify trends that improve automated review, and resolve escalations while maintaining accuracy and confidentiality.

πŸ“ πŸ‡¬πŸ‡· Greece +5 - Remote?πŸ’Ό Full-Time🎹 Mid-level✨ Social Media ManagerπŸ“’ πŸ‡©πŸ‡ͺ German Required
GermanContent ModerationContent ReviewPlatform Safety Policies

Support German-speaking customers with consumer electronics delivery and transportation issues, coordinating shipment tracking and distribution resolutions while documenting cases and maintaining high satisfaction.

GermanCustomer ServiceTransportation LogisticsShipment Tracking

Provide Spanish-language technical and general support to Canon users across phone, email, and chat, resolving inquiries, documenting interactions, and helping improve customer satisfaction and service delivery.

πŸ“ πŸ‡¬πŸ‡· Work In Athens - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishCustomer SupportTechnical Support

Support Spanish-speaking customers with telecommunications inquiries, service activations, and technical troubleshooting while resolving account issues, documenting interactions, and meeting service-quality KPIs.

πŸ“ πŸ‡¬πŸ‡· Greece - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishCustomer SupportTelecommunications

Deliver Spanish-language customer and technical support for Miele appliances across phone, email, and live chat, resolving product, maintenance, service, and warranty inquiries while escalating complex issues.

πŸ“ πŸ‡¬πŸ‡· Greece - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishCustomer ServiceTechnical Support

Provide Spanish-language customer, technical, and sales support across phone, email, and live chat, resolving user issues, advising clients, and maintaining high service standards.

SpanishEnglishCustomer SupportTechnical Troubleshooting

Provide Spanish-speaking customers with technical support for consumer electronics, troubleshooting products and installations across phone, chat, and email while documenting cases and resolving escalations.

πŸ“ πŸ‡¬πŸ‡· Greece - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishConsumer ElectronicsTechnical Support

Support Spanish-speaking subscribers of video streaming platforms by resolving technical, billing, account, and connectivity issues while delivering a seamless customer experience and documenting interactions in a CRM.

SpanishCustomer SupportTechnical TroubleshootingBilling Support

Handle Spanish-speaking customers’ inquiries across phone, email, and live chat, troubleshoot account and technical issues, maintain accurate records, and collaborate with international teams to meet service and quality standards.

SpanishCustomer ServiceOmnichannel SupportPhone Support

Provide Spanish-language customer support for an automotive brand, answering vehicle and service questions, troubleshooting issues across phone, email, and chat, and supporting customers throughout vehicle ownership.

SpanishCustomer ServiceAutomotive Customer CareVehicle Specifications

Review user-generated content for social media platforms, enforce community guidelines, escalate emerging issues, and help improve moderation policies and tools while protecting sensitive information.

πŸ“ πŸ‡¬πŸ‡· Greece +5 - Remote?πŸ’Ό Full-Time🎹 Mid-level✨ Social Media ManagerπŸ“’ πŸ‡ͺπŸ‡Έ Spanish Required
SpanishEnglish CommunicationContent ModerationCommunity Guidelines

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