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French Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece

πŸ•’ 24 days ago
πŸ“ πŸ‡¬πŸ‡· Greece +4 - Remote?🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡«πŸ‡· French RequiredπŸ’Ό Full-Time
FrenchCustomer ServiceAutomotive Technical SupportVehicle Technology
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πŸ“œ Description

  • Represent Mercedes-Benz and provide customer service to automotive clients.
  • Handle inquiries about vehicle technical support, luxury features, and service scheduling across multiple channels.
  • Resolve customer concerns in line with automotive service quality standards.
  • Collaborate with international teams to troubleshoot issues and explain new vehicle technologies.
  • Maintain detailed customer records in the CRM system.
  • Communicate proactively and solve problems professionally.

πŸ› οΈ Requirements

  • Native or fluent French (spoken and written) is mandatory for this role.
  • Valid EU passport or work permit allowing residency in Greece.
  • A genuine passion for the automotive industry and high-end client service.
  • Excellent communication skills and an ability to convey technical automotive concepts clearly.
  • Strong digital literacy and experience with professional customer interaction platforms.

✨ Benefits

  • What We Offer
  • Competitive Monthly Salary with 13th and 14th salaries paid annually.
  • Fully Paid Training programs to sharpen your automotive industry expertise.
  • Comprehensive Health Insurance coverage.
  • Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided).
  • Monthly Performance Bonus linked to service quality.
  • Remote work flexibility within Greece.
  • Professional development within a global leader in the automotive sector.
Full job description

French Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We specialize in elevating professional careers through exclusive opportunities, including high-demand French-speaking jobs across Europe.

Job Overview

We are seeking dedicated professionals to join our automotive team as French Speaking Customer Experts for Mercedes-Benz position in Greece. This is a unique opportunity to represent a world-class automotive brand while enjoying a life-changing career move within one of the most exciting jobs in Greece.

Key Responsibilities

  • Act as the primary brand ambassador for Mercedes-Benz, providing unparalleled service to automotive clients.
  • Manage complex inquiries regarding vehicle technical support, luxury features, and service scheduling via multiple channels.
  • Ensure high levels of customer satisfaction by aligning solutions with the prestige and quality standards of the automotive industry.
  • Collaborate with international teams to troubleshoot concerns and provide guidance on new vehicle technologies.
  • Maintain detailed records in our CRM system to ensure seamless communication across the global automotive network.
  • Uphold the Mercedes-Benz legacy of excellence through proactive communication and professional problem-solving.

Requirements

  • Native or fluent French (spoken and written) is mandatory for this role.
  • Valid EU passport or work permit allowing residency in Greece.
  • A genuine passion for the automotive industry and high-end client service.
  • Excellent communication skills and an ability to convey technical automotive concepts clearly.
  • Strong digital literacy and experience with professional customer interaction platforms.

Benefits

What We Offer

  • Competitive Monthly Salary with 13th and 14th salaries paid annually.
  • Fully Paid Training programs to sharpen your automotive industry expertise.
  • Comprehensive Health Insurance coverage.
  • Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided).
  • Monthly Performance Bonus linked to service quality.
  • Remote work flexibility within Greece.
  • Professional development within a global leader in the automotive sector.

Life in Greece

Choosing to work in Greece offers a unique blend of historical richness, stunning Mediterranean coastlines, and a vibrant, sunny climate. As you join our team of French Speaking Customer Experts for Mercedes-Benz, you will find that Greece provides an exceptional quality of life, balancing a modern professional environment with a relaxed, culturally diverse social scene.

Relocating to Greece is a seamless experience with our support, allowing you to immerse yourself in world-renowned culinary traditions and ancient history. Discover why so many professionals are choosing jobs in Greece to accelerate their careers while enjoying a world-class lifestyle. The warmth of the people and the beauty of the landscape make Greece the perfect place to grow.

How to Apply

Ready to drive your career forward with a prestigious brand? Click "Apply Now" to submit your application for this exclusive French Speaking Customer Experts for Mercedes-Benz position in Greece. We look forward to reviewing your profile and welcoming you to the Mercier Consultancy Group team!

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