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Dutch Speaking Customer Experts for a Tech Leader - Work Remote In Greece

πŸ•’ 27 days ago
πŸ“ πŸ‡¬πŸ‡· Greece +5 - Remote?🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡³πŸ‡± Dutch RequiredπŸ’Ό Full-Time
DutchTechnical SupportTroubleshootingTelecommunications
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πŸ“œ Description

  • Troubleshoot telecommunications services and equipment, including complex technical issues.
  • Handle customer inquiries by phone, email, and chat.
  • Explain telecommunications products and digital infrastructure solutions to customers.
  • Record customer interactions in CRM systems.
  • Work with cross-functional teams to resolve outages and connectivity issues.
  • Share feedback and insights to improve service delivery standards.

πŸ› οΈ Requirements

  • Native or fluent Dutch (spoken and written) is mandatory for this role.
  • Valid EU passport or a valid work permit for Greece.
  • A passion for telecommunications technology and excellent digital literacy.
  • Exceptional communication and active listening skills in a professional business context.
  • Previous experience in customer service or technical support is considered a distinct advantage for these Dutch-speaking jobs.

✨ Benefits

  • Competitive Monthly Salary with 13th and 14th salary bonuses per year.
  • Fully Paid Training programs to ensure your success in the telecommunications industry.
  • Comprehensive Health Insurance coverage.
  • Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation.
  • Generous Monthly Performance Bonus.
  • Exclusive opportunities for professional growth and international career development.
Full job description

Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. As experts in recruitment and BPO solutions, we pride ourselves on facilitating career-defining opportunities for professionals seeking to thrive in the global telecommunications sector.

Job Overview

We are currently recruiting for the Dutch Speaking Customer Experts for a Tech Leader position in Greece. This is an exceptional opportunity to represent a global telecommunications giant while enjoying the vibrant lifestyle that makes jobs in Greece so highly sought after by international professionals.

Key Responsibilities

  • Provide high-level technical support and troubleshooting for complex telecommunications services and equipment.
  • Manage incoming customer inquiries via phone, email, and chat, ensuring a premium service experience at every touchpoint.
  • Educate customers on the latest telecommunications product offerings and digital infrastructure solutions.
  • Maintain accurate records of customer interactions within our advanced CRM systems.
  • Collaborate with cross-functional teams to resolve complex technical outages or connectivity issues for our clients.
  • Contribute to the continuous improvement of telecommunications service delivery standards through feedback and insight.
  • Maintain a deep understanding of evolving telecommunications industry trends and service protocols.

Requirements

  • Native or fluent Dutch (spoken and written) is mandatory for this role.
  • Valid EU passport or a valid work permit for Greece.
  • A passion for telecommunications technology and excellent digital literacy.
  • Exceptional communication and active listening skills in a professional business context.
  • Previous experience in customer service or technical support is considered a distinct advantage for these Dutch-speaking jobs.

Benefits

What We Offer

  • Competitive Monthly Salary with 13th and 14th salary bonuses per year.
  • Fully Paid Training programs to ensure your success in the telecommunications industry.
  • Comprehensive Health Insurance coverage.
  • Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation.
  • Generous Monthly Performance Bonus.
  • Exclusive opportunities for professional growth and international career development.

Life in Greece

Choosing one of our Dutch-speaking jobs means embracing a life of sunshine, history, and Mediterranean charm. Greece offers an unparalleled quality of life, where ancient traditions blend seamlessly with a modern, cosmopolitan environment. Living in Greece allows you to enjoy world-class beaches, vibrant nightlife, and a welcoming culture that is truly second to none.

Our comprehensive relocation package ensures a smooth transition to Greece, allowing you to settle in comfortably while you explore the culinary delights and breathtaking landscapes of this historic country. By securing a position in Greece, you are not just accepting a job; you are choosing an adventure in a country that balances professional success with a relaxed, fulfilling lifestyle.

How to Apply

If you are ready to take the next step in your career with the Dutch Speaking Customer Experts for a Tech Leader position in Greece, we encourage you to apply today. Please submit your updated CV, and a member of the Mercier Consultancy Group team will be in touch to discuss your potential. We look forward to welcoming you to the team!

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