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Conseiller(ère) principal(e) en implantation – Entreprises (Bilingue)

📅 Jul 2
Project ManagementClient IntegrationSoftware ImplementationChange Management

📜 Description

  • Manage complex enterprise software implementation projects across multiple phases, coordinating various stakeholders and facilitating change management for successful deployments.
  • Lead client communications throughout the implementation cycle, identifying opportunities to maximize platform value and support long-term client success.
  • Act as an account manager during the implementation phase to understand client business activities, manage expectations, and ensure user satisfaction.
  • Provide structured training to client project teams and end-users.
  • Ensure knowledge transfer to internal teams throughout the integration process.
  • Proactively address client issues, resolve problems, and communicate proposed solutions.

🛠️ Requirements

  • Relevant experience with enterprise clients in software implementation, client integration, application engineering, business consulting, maintenance, reliability, operations, or construction.
  • Fluency in French and English, both spoken and written, with the ability to communicate effectively in both languages in a professional context.
  • Experience managing complex implementation projects involving multiple stakeholders.
  • Bachelor's degree in engineering or equivalent combination of education and experience.
  • Excellent communication, presentation, facilitation, time management, and interpersonal skills.
  • Strong client relationship management and expectation management skills.
  • Ability to manage multiple priorities in a dynamic environment while maintaining high quality and customer satisfaction.

Benefits

  • Competitive salary and advantageous equity program.
  • Comprehensive health insurance coverage, including dental and vision care.
  • Retirement savings program (REER).
  • Flexible vacation policy (PTO): take the time you need.
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