As a Customer Success Manager, you will maximize digital implementation and retention of Wiley's solutions while providing exceptional support to customers and faculty.
Partner Success Manager (EMEA)
📅 Jul 29
Partner ManagementCustomer SuccessTechnical Account ManagementImplementation
📜 Description
- Serve as the primary engagement contact for assigned Litmus partners.
- Lead partner onboarding, training, and ongoing enablement.
- Educate partners on best practices for deployment and support.
- Provide technical guidance during partner-led implementations.
- Showcase new features and product enhancements to partners.
- Monitor partner engagement and overall satisfaction.
🛠️ Requirements
- 5+ years of experience in partner management or customer success.
- Professional experience in manufacturing or industrial technology.
- Strong technical aptitude for software deployment processes.
- Experience with enterprise software and IoT platforms.
- Excellent communication skills for technical and non-technical audiences.
- Ability to manage multiple partner relationships simultaneously.
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