🕒 6 days ago
As an IT Service Desk Engineer L1, you will log, triage, and resolve first-line IT requests while supporting device lifecycle management and ensuring effective user communication.
IT Support Specialist with CCTV Expertise
📅 Jul 21, 2025
CCTV SystemsIT SupportNetworking PrinciplesIP Configurations
📜 Description
- Install, configure, and maintain CCTV surveillance systems, including IP cameras, DVRs/NVRs, and monitoring software.
- Provide technical support for IT systems including desktops, servers, and network devices.
- Monitor and analyze CCTV footage for security incidents and system performance.
- Perform routine maintenance and updates on both IT and CCTV equipment.
- Collaborate with security teams to ensure integration of surveillance systems with broader IT infrastructure.
- Document system configurations, incidents, and maintenance logs.
🛠️ Requirements
- Bachelor Degree
- Proven experience in IT support and CCTV system management.
- Strong understanding of networking principles, IP configurations, and cabling.
- Familiarity with video surveillance software and remote monitoring tools.
- Ability to troubleshoot hardware/software issues across multiple platforms.
- Excellent communication and documentation skills.
- Certifications in IT (e.g., CompTIA, Cisco) or CCTV installation are a plus.
- Total Experience: not less than 8 years
Full job description
Company Description
Dolphin Group, established in 1992, stands as a testament to the power of vision, collaboration, and unwavering commitment.
Over the years, we have transformed from a budding enterprise to a leading conglomerate in [Qatar], with a diversified portfolio that spans across multiple sectors. Our growth narrative is not just about numbers but about the relationships we’ve nurtured, the partnerships we’ve forged, and the milestones we’ve achieved.
Job Description
We’re seeking a tech-savvy IT professional with hands-on experience in CCTV systems to support and maintain our organization's digital infrastructure and surveillance technologies. This hybrid role involves managing network systems, troubleshooting hardware/software issues, and ensuring optimal performance of CCTV installations.
Key Responsibilities
• Install, configure, and maintain CCTV surveillance systems, including IP cameras, DVRs/NVRs, and monitoring software.
• Provide technical support for IT systems including desktops, servers, and network devices.
• Monitor and analyze CCTV footage for security incidents and system performance.
• Perform routine maintenance and updates on both IT and CCTV equipment.
• Collaborate with security teams to ensure integration of surveillance systems with broader IT infrastructure.
• Document system configurations, incidents, and maintenance logs.
• Ensure compliance with data protection and privacy regulations related to CCTV usage.
Qualifications
- Bachelor Degree
- Proven experience in IT support and CCTV system management.
- Strong understanding of networking principles, IP configurations, and cabling.
- Familiarity with video surveillance software and remote monitoring tools.
- Ability to troubleshoot hardware/software issues across multiple platforms.
- Excellent communication and documentation skills.
- Certifications in IT (e.g., CompTIA, Cisco) or CCTV installation are a plus.
- Preferred Age Bracket: 35 y/o – 45 y/o
- Total Experience: not less than 8 years
Additional Information
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