Remote Jobs RockRemote Jobs Rock

IT Operations Support

🕒 3 days ago
IT SupportIT OperationsSystems AdministrationOkta

📜 Description

  • Act as a critical driver for enterprise efficiency and resolve user incidents with urgency while supporting our core cloud environment.
  • Manage the employee IT lifecycle, including zero-touch device enrollment, configuration profiling using Iru, and access administration in Okta and Google Workspace.
  • Play a key role in software governance for core collaboration tools (Slack, Zoom), monitor endpoints via CrowdStrike, and ensure the availability of multi-cloud and network infrastructure (AWS, Azure, GCP, DNS).
  • Support a fast-paced environment at the intersection of customer service, security operations, and systems administration.
  • Resolve incoming employee technical requests quickly, keep ticket queues clean, and maintain strict SLAs.
  • Troubleshoot hardware, software, and connectivity issues across Mac, Windows, and mobile devices.

🛠️ Requirements

  • 3+ years of experience in IT support, IT operations, or systems administration.
  • Hands-on administration experience with Okta, Google Workspace, Slack, and Zoom.
  • Proven experience managing Mac and Windows endpoints using MDM/UEM tools such as Iru, Jamf, or Intune.
  • Basic familiarity with endpoint security tools like CrowdStrike or similar EDR platforms.
  • Strong familiarity with ITSM tools (e.g., Jira Service Management, ServiceNow, Freshservice) and maintaining SLAs.
  • Ability to work quickly and prioritize effectively in high-urgency situations.
Fivetran

Technical Program Manager, Security

Fivetran👥 10,000+ employees🏢 Software Development🤝 B2B
🔥 10 hours ago

The Technical Program Manager in Security will lead security initiatives, collaborating with cross-functional teams to enhance security posture and manage vulnerabilities across a multi-cloud environment.

Technical Program ManagementSecurity EngineeringVulnerability ManagementCloud Security
🔥 11 hours ago

As a DCIM Administrator, you will build and manage the Data Center Infrastructure Management program, ensuring operational excellence and data accuracy across Cloudflare's global network.

DCIMNlyteIT Asset ManagementWorkflow Management
Cloudflare

Network Deployment Engineer

Cloudflare👥 10,000+ employees🏢 Computer And Network Security🤝 B2B
🔥 11 hours ago

This role focuses on building out and expanding Cloudflare's global network, collaborating with various teams and vendors to enhance infrastructure and operational processes.

Data Center OperationsLinux Systems AdministrationNetwork Hardware AdministrationConfiguration Management
Cloudflare

Professional Services Consultant

Cloudflare👥 10,000+ employees🏢 Computer And Network Security🤝 B2B
🔥 11 hours ago

As a Professional Services Consultant for Application Security and Performance, you will deliver technical solutions and guidance to enterprise customers, ensuring they maximize their Cloudflare investment.

Ddos ProtectionWeb Application Firewall (waf)API GatewayBot Management

Trusted by Remote Workers