Own territory sales strategy and growth by securing new enterprise software business, expanding key accounts, building customer relationships, and guiding Account Executives toward consistent quota achievement.
Senior Account Manager | Retail
📜 Description
- Manage the full account lifecycle for national and enterprise retail customers, from account planning and opportunity development to renewals and expansion.
- Build trusted relationships with retail executives, buyers, merchandising leaders, and IT and operations teams.
- Develop multi-year growth strategies that prioritize revenue opportunities, product adoption, customer needs, and measurable outcomes.
- Position retail software solutions across ERP, point of sale, inventory, merchandising, e-commerce, analytics, and integrations.
- Lead complex sales opportunities, including discovery, business cases, ROI analysis, pricing, and contract negotiations.
- Maintain pipeline and forecasts, coordinate cross-functional delivery, and conduct executive business reviews to support retention and growth.
🛠️ Requirements
- At least 5 years of sales or account management experience with complex B2B software, technology, SaaS, or enterprise solutions.
- At least 2 years managing national, enterprise, strategic, or multi-location retail accounts.
- Demonstrated experience working with ERP software in retail or another multi-location operating environment.
- Track record of meeting or exceeding revenue, retention, expansion, or other commercial targets.
- Bachelor's degree in business, marketing, technology, or a related field, or equivalent education and experience.
- Strong consultative selling, account planning, executive communication, negotiation, and financial acumen.
- Knowledge of retail ERP processes and proficiency with CRM and sales productivity tools; Salesforce preferred.
- Able to travel as required to support strategic customers and account development.
✨ Benefits
- Remote flexibility: A remote, full-time position based in the United States.
- Health and wellness: Comprehensive health and wellness benefits designed to support physical and overall well-being.
- Professional development: Access to free LinkedIn Learning licenses
- Training resources
- Career advancement: Internal mobility opportunities, career guidance, and support for long-term professional growth.
- Work-life balance: Policies that encourage employees to take time off, recharge
- Inclusive work environment: The opportunity to collaborate with a diverse, global team that values inclusion, innovation
- International mobility support: Assistance with international relocation and permanent residency processes, where applicable.
- Jobgether - Senior Account Manager | Retail
Full job description
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Account Manager | Retail based in the United States.
We are seeking an experienced Senior Account Manager to drive strategic growth and build long-term partnerships with large, multi-location retail organizations. In this role, you will manage a portfolio of high-value accounts, develop tailored growth strategies, and identify opportunities to expand software adoption and customer value. You will work closely with executive stakeholders, retail buyers, and cross-functional teams to deliver innovative, technology-driven solutions that address complex business needs. Your expertise in retail operations and enterprise software will help customers optimize processes, improve performance, and achieve measurable results. You will oversee the full account lifecycle, from strategic planning and opportunity development to renewals, negotiations, and expansion. This remote opportunity is ideal for a commercially driven professional who excels at consultative selling, executive relationship management, and profitable revenue growth.
How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1Accountabilities
Requirements
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