Leads outsourced customer support vendor performance and complex CX programs, while managing and developing Associate Vendor Managers and driving measurable improvements in service quality, efficiency, and cost.
Director, Denial Management & Prevention
📜 Description
- Develop strategies to address claim denials and prevent avoidable denials.
- Improve denial management workflows, operational efficiency, and reimbursement outcomes.
- Analyze denial trends and root causes to guide corrective actions and process improvements.
- Collaborate with operational, clinical, financial, and administrative stakeholders.
- Promote consistent processes, accountability, and performance monitoring.
- Support continuous improvement across revenue cycle operations.
🛠️ Requirements
- Leadership experience in healthcare revenue cycle management, denial management, or a related operational function.
- Understanding of healthcare claims processing, reimbursement practices, and common causes of claim denials.
- Experience analyzing operational data and developing performance improvement strategies.
- Strategic planning, problem-solving, and process improvement capabilities.
- Ability to lead teams, set priorities, and promote accountability.
- Strong communication and stakeholder management skills.
- Ability to manage competing priorities in a complex healthcare environment.
✨ Benefits
- Medical
- Dental
- Vision benefits
- Paid time off.
- Retirement savings benefits.
- Education assistance and opportunities for continued professional development.
- Health and wellness benefits.
- Opportunities for career development within a large regional healthcare network.
- Jobgether - Director, Denial Management & Prevention
Full job description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Denial Management & Prevention based in the United States.
Take on a strategic leadership opportunity focused on improving healthcare revenue cycle performance and strengthening denial management and prevention practices. As Director, Denial Management & Prevention, you will help drive initiatives that support accurate reimbursement, reduce avoidable claim denials, and improve financial outcomes. The role calls for a collaborative leader who can align operational priorities with broader organizational goals while supporting effective processes and continuous improvement. You will work in a healthcare environment where operational efficiency, financial sustainability, and quality service delivery are essential. This position offers the opportunity to contribute to organizational performance while supporting teams in navigating complex healthcare reimbursement challenges. Further details about the specific scope, reporting structure, and qualifications for this position were not included in the available job posting.
Accountabilities:
The Director, Denial Management & Prevention is expected to provide leadership and strategic direction for denial management initiatives, with an emphasis on improving processes, strengthening collaboration, and supporting sustainable revenue cycle performance. The following responsibilities reflect the role's general focus; the original job description did not provide a detailed list of duties.
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Develop and guide strategies to address healthcare claim denials and prevent avoidable denials.
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Identify opportunities to improve denial management workflows, operational efficiency, and reimbursement outcomes.
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Support the analysis of denial trends and potential root causes to inform corrective actions and process improvements.
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Collaborate with relevant operational, clinical, financial, and administrative stakeholders to strengthen denial prevention practices.
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Promote consistent processes, accountability, and performance monitoring across denial management activities.
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Support continuous improvement initiatives that contribute to financial performance and effective revenue cycle operations.
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Leadership experience in healthcare revenue cycle management, denial management, or a related operational function.
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Understanding of healthcare claims processing, reimbursement practices, and common causes of claim denials.
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Experience analyzing operational data, identifying trends, and developing strategies to improve performance.
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Strong strategic planning, problem-solving, and process improvement capabilities.
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Ability to lead teams, establish priorities, and promote accountability.
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Excellent communication and stakeholder management skills, including the ability to collaborate across multiple departments.
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Ability to manage competing priorities and support organizational objectives in a complex healthcare environment.
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Competitive compensation; the specific salary range for this position was not provided in the available source.
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Comprehensive healthcare coverage, including medical, dental, and vision benefits, subject to eligibility requirements.
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Paid time off.
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Retirement savings benefits.
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Education assistance and opportunities for continued professional development.
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Health and wellness benefits.
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Opportunities for career development within a large regional healthcare network.
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An inclusive workplace culture emphasizing teamwork, equity, diversity, and belonging.
Requirements:
The available source did not include the position's official qualifications or experience requirements. The following capabilities are generally relevant to a director-level denial management role and should be confirmed against the complete job posting.
Benefits:
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