We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Instacart's IT Operations team is the engine that keeps over 4,000 employees productive, connected, and supported across the company. Sitting within the Engineering organisation and reporting to the Head of IT and Enterprise Security, this Director leads the three core functions of IT Operations — IT Support, IT Logistics, and AV & Executive Support — through a team of three managers and approximately 20 people in total. The role exists at a pivotal moment: as Instacart embraces AI-powered tooling and continues its international expansion, IT Operations must evolve from a reactive support function into a proactive, innovation-led organisation that meets employees where they work.
- Familiarity with Corporate Engineering tooling (Okta, Google Workspace, Slack, Risotto) and technical concepts, enabling productive partnership with engineering-adjacent teams without needing to own the technical work.
- Experience leading IT operations through a significant company transition — IPO, rapid headcount growth, M&A, or international expansion.
- Hands-on experience integrating AI or automation tools into IT service delivery and end-user support workflows.
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The National Director of Field Reimbursement leads field reimbursement activities, managing a team to achieve partner objectives and optimize market opportunities.
Lead and execute Delinea's Enterprise Security program, overseeing Security Architecture, Operations, and Identity Management to ensure robust security across corporate networks and cloud applications.
You will lead the administration of EVERSANA's commercial incentive compensation program, ensuring accurate and timely commission plan execution across the organization.
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